May small businesses wrestle with the decision of continuing with their current phone system or switching to a VoIP Service. For many small businesses, the decision is a meticulous one when choosing a VoIP provider. They take into account factors such as cost options, the presence of some VoIP features, etc. They are overlooking some of the most valuable features that traditional phone systems cannot offer.

In this article, we will examine the benefits of switching to a VoIP system and how the switch can help streamline your operations.  

Are VoIP Services Reliable?

The fear of system reliability is often the most pressing fear that is the number one factor that keeps some small businesses from switching to VoIP services. In the old days, VoIP was not as reliable and standard wired phone systems. They would often drop calls and offered poor quality and inconsistent sound quality ( can you hear me now) and dropped calls.

Those days are long gone. Today’s, VoIP offers sound and call quality that rivals and actually surpass that of your landline telephone service provider. 

With the increase in the strength, coverage area, and signal quality of broadband internet, VoIP quality has grown leaps and bounds. The average internet speed in the US is now around 50 Mps with some ISPs providing Gig speeds in certain areas. These lightning-fast speeds are more than enough to handle the volume of calls that your small business requires. You also have the ability to increase your bandwidth as your business grows without having to purchase expensive equipment as you would with the phone company.

VoIP Infographic

What Are The Benefits of VoIP For Your Small Business?

VoIP has several benefits for small businesses that will increase your productivity and decrease costs.

VoIP Will Lower Your Phone Bill

Do you know why most VoIP businesses are switching to VoIP? Sure, to cut their phone bills and ensure longer sustainability. No longer worry about expensive equipment maintenance or long-distance charges. VoIP enables you to make unlimited free nationwide calls and low-cost international calls. 

VoIP Service Will Increase Your Productivity

Perhaps the best feature of a VoIP system for small businesses is that it is portable. What does that mean? It enables you to use your phone system wherever there is an Internet connection. All you need is to log in to your VoIP system. Your employees can work from home. Calls can also be routed to a mobile number making it easy to work on the go and respond to your customers in a more timely manner. 

So Easy A Caveman Can Do It- VoIP is Easy To Install

Another myth about VoIP is that you have to be tech-savvy to use it. It is actually easier to use and configure than a traditional phone system. VoIP does not require separate cables for phone, fax, and Internet. It does not use hardware. It uses software, which enables you to add and remove extensions whenever needed. You can assess your online portal and make any kind of changes there in a matter of minutes.

VoIP is Feature Rich

VoIP comes with a rich set of business features. All of them are utilized by small organizations to enhance business efficiency. VoIP features include voicemail to email, call forwarding, customizable auto attendant, find me, call queuing, etc. These features open up a whole new world for better communication between your employees and your customers. They will improve your customer service as well because with these features you will no longer have unanswered calls and unsatisfied customers.

VoIP Enables Virtual Conferencing

Have you ever skipped a conference because you were away? Well, me too. This VoIP feature just helps me out. It enables you to attend conferences even if you are in a different city, country, or even continent. Isn’t it cool? All you need is to be invited to a virtual conference. You will listen to everything that is discussed and even share your ideas and offers. At the same time, you can share documents with each other.

Get The Best VoIP Services in South Florida?

Now, I know that it is difficult for you to resist VoIP temptation. But is there a need to do so? I guess not. You are aware of all the benefits that you will get with VoIP, all you need is to make the right decision and choose a reliable phone system that will meet all your requirements. CPT of Florida is here to make all your requirements come true. Let your small business benefit from VoIP with CPT of Florida. Contact us today to learn more about our offers! Visit our contact us page or call us at 9549632775 to speak to a South Florida Data VoIP Specialist today!


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Customer Reviews

CPT of South Florida

Customer Reviews

John C

CPT installed a new Avaya IP phone system for my office. The transfer to the new system was seamless. The installers were very professional. We are very happy with our new system and CPT.

Scott Meyer

CPT of South Florida just upgraded all of our offices Avaya systems to the newest software versions. The tech was knowledgeable and very thorough when reviewing all of our system features and programming. This is a great group to work with.

Mario Bacelar

Positive: Professionalism, Quality, Responsiveness, Value

Attention to their customers and they go beyond the line of duty with high hopes and capability for solutions.

Definitely Recommend.


Our business switched from one large VOIP provider to GoToConnect recommended by CPT of South Florida. Although we had a significant pricing decrease, the biggest benefits were in a much more user friendly and powerful phone system.

1st Performance Marina

Positive: Professionalism, Quality, Responsiveness, Value

Great, Professional Service!!

Amaro Hesen

Positive: Professionalism, Quality, Responsiveness, Value

Fantastic company - Highly Recommended!
CPT of South Florida are professional and knowledgeable in all aspects of the tech needs for businesses.

Lee Dubey

Positive: Professionalism, Quality, Responsiveness, Value

CPT has been a great partner for many years. We can always depend on their expertise and recommendations. They have solved complicated network issues with top notch techs. They also recommended and guided us through the installation of the logmein/Jive phone system that turned out to be a great decision and CPT was a big part of the projects success..

Ilene Fostoff

2 years ago I replaced my phone system. It was a very difficult situation due to the nature of my business. CPT did a good job. There were some hiccups as there are in anything you do of this magnitude and CPT rectified them. There support in the last 2 years has been very good.

Scott Bonora 24/1/19

Barrett and his team did a great job throughout the whole process of installing a new phone system. We went with the Avaya phone system and we are very happy with it.

Rene Villa 24/1/19

They provide high quality post implementation services. CPT support team remains engaged until my requests are fulfilled. Thank you!