Case Studies

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A company is only as good as the work it does and the clients it has helped. CPT of South Florida stands by that. We upgrade small business phones and IT systems throughout Miami, Fort Lauderdale & West Palm Beach. We have helped hundreds of clients throughout Florida improve their IT and cabling infrastructure, their communications systems (including VoIP and video conferencing), and rework their telecommunications systems in order to streamline processes and improve their bottom line.

Here are some of our case studies which will give you a good idea of the results you can expect:

Automotive

We assisted a large automotive group in streamlining their communications and implementing new wireless technology. For advanced small business phones that increase productivity and more, contact us. Additionally, we provided them with redundant failover voice and data circuits in each of their 7 dealerships. We also helped them with unified communications systems which were implemented at close to 1000 end points. Throughout the process, we were able to reduce their communications bills by 50%.

 

Serving Fort Lauderdale, West Palm Beach, Miami & Surrounding Areas

Health Care

A health and wellness client from Dade County came to CPT with two primary issues. Inefficient communications across their 7 locations and disparate phone systems. We were able to implement redundant failover for voice and data infrastructure at each location in addition to creating a centralized communications infrastructure. This allowed efficient interoffice dialing and call transfer between facilities. We also created a private phone system with redundant gateways at each facility for local failover. The unified phone system we created allowed them to communicate across multiple locations as an extension. Finally, we implemented wireless communications systems and technology for all medical staff. The result was a 35% savings on monthly telephony expenses and reduced maintenance costs associated with their reduction in hardware needs.

Financial

For a South Florida financial institution with 7 remote branches, CPT was able to implement both unified communications and redundant failover solutions. Initially, the institution had multiple phone system platforms across their locations. We consolidated those into a centralized phone system which runs on a private cloud. The implementation of the private cloud also allowed the institution to replace their datacenter, saving them a significant amount of money on maintenance costs. These additions allow the company to better communicate with their disparate branches and maintain communications during times of crisis.

Funeral Services

We were approached by the largest provider of cremation services in the country. With over 37 offices nationwide, it was extremely important that the client had efficient and quick communications due to the critical, 24/7, need for communications in the event that one of their clients needs support following a loved one passing. CPT was able to provide them with a unified communications system as well as video and voice-enabled telephony and data in each office and service provider in their network. The addition of remote video support allows them to manage their communications centrally, even over disparate locations.

Real Estate

A large real estate developer and property manager with multiple offices across the country approached CPT to help them with their communications efficiency and issues with dropped calls and disconnections. With upgraded small business phones, you can leave dropped calls as a part of your past. CPT of South Florida deployed a unified communications network across all offices in addition to the implementation of video conferencing systems. This allows high definition video conferencing for conference rooms, mobile devices, and individual offices.

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Customer Reviews

CPT of South Florida

Customer Reviews

John C

Google
CPT installed a new Avaya IP phone system for my office. The transfer to the new system was seamless. The installers were very professional. We are very happy with our new system and CPT.

Scott Meyer

Google
CPT of South Florida just upgraded all of our offices Avaya systems to the newest software versions. The tech was knowledgeable and very thorough when reviewing all of our system features and programming. This is a great group to work with.

Mario Bacelar

Google
Positive: Professionalism, Quality, Responsiveness, Value

Attention to their customers and they go beyond the line of duty with high hopes and capability for solutions.

Definitely Recommend.

M C

Google
Our business switched from one large VOIP provider to GoToConnect recommended by CPT of South Florida. Although we had a significant pricing decrease, the biggest benefits were in a much more user friendly and powerful phone system.

1st Performance Marina

Google
Positive: Professionalism, Quality, Responsiveness, Value

Great, Professional Service!!

Amaro Hesen

Google
Positive: Professionalism, Quality, Responsiveness, Value

Fantastic company - Highly Recommended!
CPT of South Florida are professional and knowledgeable in all aspects of the tech needs for businesses.

Lee Dubey

Google
Positive: Professionalism, Quality, Responsiveness, Value

CPT has been a great partner for many years. We can always depend on their expertise and recommendations. They have solved complicated network issues with top notch techs. They also recommended and guided us through the installation of the logmein/Jive phone system that turned out to be a great decision and CPT was a big part of the projects success..

Ilene Fostoff

Google
2 years ago I replaced my phone system. It was a very difficult situation due to the nature of my business. CPT did a good job. There were some hiccups as there are in anything you do of this magnitude and CPT rectified them. There support in the last 2 years has been very good.

Scott Bonora 24/1/19

Google
Barrett and his team did a great job throughout the whole process of installing a new phone system. We went with the Avaya phone system and we are very happy with it.

Rene Villa 24/1/19

Google
They provide high quality post implementation services. CPT support team remains engaged until my requests are fulfilled. Thank you!
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