Serving Fort Lauderdale, West Palm Beach, Miami & Surrounding Areas
A health and wellness client from Dade County came to CPT with two primary issues. Inefficient communications across their 7 locations and disparate phone systems. We were able to implement redundant failover for voice and data infrastructure at each location in addition to creating a centralized communications infrastructure. This allowed efficient interoffice dialing and call transfer between facilities. We also created a private phone system with redundant gateways at each facility for local failover. The unified phone system we created allowed them to communicate across multiple locations as an extension. Finally, we implemented wireless communications systems and technology for all medical staff. The result was a 35% savings on monthly telephony expenses and reduced maintenance costs associated with their reduction in hardware needs.
For a South Florida financial institution with 7 remote branches, CPT was able to implement both unified communications and redundant failover solutions. Initially, the institution had multiple phone system platforms across their locations. We consolidated those into a centralized phone system which runs on a private cloud. The implementation of the private cloud also allowed the institution to replace their datacenter, saving them a significant amount of money on maintenance costs. These additions allow the company to better communicate with their disparate branches and maintain communications during times of crisis.
We were approached by the largest provider of cremation services in the country. With over 37 offices nationwide, it was extremely important that the client had efficient and quick communications due to the critical, 24/7, need for communications in the event that one of their clients needs support following a loved one passing. CPT was able to provide them with a unified communications system as well as video and voice-enabled telephony and data in each office and service provider in their network. The addition of remote video support allows them to manage their communications centrally, even over disparate locations.
A large real estate developer and property manager with multiple offices across the country approached CPT to help them with their communications efficiency and issues with dropped calls and disconnections. With upgraded small business phones, you can leave dropped calls as a part of your past. CPT of South Florida deployed a unified communications network across all offices in addition to the implementation of video conferencing systems. This allows high definition video conferencing for conference rooms, mobile devices, and individual offices.