VoIP Services In Coral Gables

Business VoIP solutions can sometimes refer to a vast assortment of various technologies that are used for both voice and multimedia communications over the existing IP networks of your business. When you have a VoIP network, it can either be Premise-Based or Hosted, and both types have their advantages. We here at CPT of South Florida are the leading experts when it comes to installing these sorts of systems in small to mid-sized companies around South Florida. Due to this, CPT of South Florida serves as the perfect resource for you to speak with about why it may be time to consider adding our Coral Gables, VoIP systems that you can trust the most. If you’re interested in learning about what our VoIP phones Coral Gables services entail as well as what cities we can provide our services in, continue reading below.

What is a VoIP Phone?

VoIP is considered to be the latest in business telephone technology. These phones don’t work like traditional phone systems. Rather than using a radio switch to make calls, VoIP systems use the internet in order to make calls. There are a few different ways that this technology works depending on how a call is made. In one scenario, a phone call can be made from you to a customer using only the internet (similar to when two customers use the same service). The other can be made using the traditional phone system. This is what is typically seen when a user makes a call from a landline to a cell phone.

The acronym “VoIP” stands for Voice Over Internet Protocol. This essentially describes the exact process that is happening when a phone call is made. These phones are still able to utilize the traditional method of making calls if the internet is unavailable. When you make a phone call using VoIP, your voice is digitized and then sent as data packets through the internet.

How Our VoIP Systems Work

Now that you have an understanding of what “VoIP” stands for, you maybe wondering exactly how it works or how a call is received by another person at all. To be honest, there isn’t large difference in how these systems work compared to a traditional phone system. The main difference is what happens behind the scenes.

When you pick up the phone and call someone using VoIP, your phone is creating an electrical current. Your voice then creates a signal that is sent to a device. This is usually done using an external device or a digitizing device found inside of the phone itself. This is the part where your voice is sent through the internet as digital packets of data.

Your voice has now be officially digitized and can be sent through the internet connection. This is similar to how a email or direct message would be sent. The packets will then travel through your VoIP provider’s servers.

Coral Gables VoIP Services

Voice over IP (VoIP) is recognized as both a new and innovative type of phone system that is managed and runs over your existing business internet connections instead of having burdening traditional phone lines installed. By choosing to hire us for our business phone systems Coral Gables services, you’ll be able to benefit from features of our systems that you’ve come to recognize from your traditional phone company in the office, including:

  • Voicemail
  • Call forwarding
  • Internal call transferring
  • Conference calling
  • Office intercom
  • Call waiting

By choosing to ditch your traditional phone system for one of these new solutions, you won’t be missing out on anything except higher bills.

Everything You Need to Know About Our Coral Gables VoIP Phone Systems Services

Other than maintaining the features you’re most familiar with in a traditional phone system, VoIP systems offer some features that you can’t get if you stick with your existing system.

  • Mobility: Just about any employee of your company has the ability to use their smartphone as an extension of their office line. Because of this, business calls can be directed to a cell phone, and outbound calls can be made from a cell phone as well as using your office line number. What this means is that while you’re calling from your cell, your business will appear on your client’s caller ID. This can be made possible through our Coral Gables VoIP phone systems.
  • Portability: With VoIP systems, you can use any computer or office phone as your extension.
  • Flexibility: If you don’t like the way your calls are being routed, you can log into your VoIP dashboard and redesign the way the process is being done.
  • Innovative: With our business phone systems in Coral Gables, you’ll be able to have voicemails sent as emails so you can read them instead of having to listen. Video calling and e-fax are just some of the features that allow this new technology to change the way people are doing business.

Why Choose CPT of South Florida For Their VoIP Phones Coral Gables Services

CPT of South Florida stands for Connecting People and Technology. We take pride in assisting small to mid-sized businesses around Miami, Fort Lauderdale, West Palm Beach, and especially businesses in Coral Gables. Our executive team has 60+ years of combined experience in the tech industry. Additionally, our employees are deeply knowledgeable enough to work with both large and small clients while still providing detailed and personalized attention to each individual project.

Once you hire us, we’ll conduct on-site evaluations in order to determine the needs of your specific business as well as handle setting up installation so you don’t have to. With CPT of South Florida on your side, you won’t ever have to worry about complicated how-to instructions or even losing precious time rearranging cords and bulky computers.

Trust CPT of South Florida For Their Coral Gables VoIP Phone Systems Services

If you find your phone systems to be a bit outdated, don’t settle for less, call CPT of South Florida today for their expertise in Coral Gables VoIP phone systems services. CPT of South Florida is more than devoted to ensuring your business’s operations continue unobstructed. If you find that you’re overwhelmed with handling your company’s tech or simply need to upgrade your phone systems, you can trust us. If you’re interested in our services, feel free to call us at 954-963-2775 or visit our contact page.

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Customer Reviews

CPT of South Florida

Customer Reviews

John C

CPT installed a new Avaya IP phone system for my office. The transfer to the new system was seamless. The installers were very professional. We are very happy with our new system and CPT.

Scott Meyer

CPT of South Florida just upgraded all of our offices Avaya systems to the newest software versions. The tech was knowledgeable and very thorough when reviewing all of our system features and programming. This is a great group to work with.

Mario Bacelar

Positive: Professionalism, Quality, Responsiveness, Value

Attention to their customers and they go beyond the line of duty with high hopes and capability for solutions.

Definitely Recommend.


Our business switched from one large VOIP provider to GoToConnect recommended by CPT of South Florida. Although we had a significant pricing decrease, the biggest benefits were in a much more user friendly and powerful phone system.

1st Performance Marina

Positive: Professionalism, Quality, Responsiveness, Value

Great, Professional Service!!

Amaro Hesen

Positive: Professionalism, Quality, Responsiveness, Value

Fantastic company - Highly Recommended!
CPT of South Florida are professional and knowledgeable in all aspects of the tech needs for businesses.

Lee Dubey

Positive: Professionalism, Quality, Responsiveness, Value

CPT has been a great partner for many years. We can always depend on their expertise and recommendations. They have solved complicated network issues with top notch techs. They also recommended and guided us through the installation of the logmein/Jive phone system that turned out to be a great decision and CPT was a big part of the projects success..

Ilene Fostoff

2 years ago I replaced my phone system. It was a very difficult situation due to the nature of my business. CPT did a good job. There were some hiccups as there are in anything you do of this magnitude and CPT rectified them. There support in the last 2 years has been very good.

Scott Bonora 24/1/19

Barrett and his team did a great job throughout the whole process of installing a new phone system. We went with the Avaya phone system and we are very happy with it.

Rene Villa 24/1/19

They provide high quality post implementation services. CPT support team remains engaged until my requests are fulfilled. Thank you!