VoIP Phone Service in West Palm Beach
Our VoIP Phone System and How it Works
Now that you understand what “VoIP” stands for, you may still be wondering how it exactly works or how a call is received by the other person at all.
To be honest, there isn’t a huge difference between traditional phone service and VoIP and how they work to make calls. The main difference between these two happens behind the scenes.
When you pick up the phone to call someone through VoIP, your phone is creating an electrical current. The signal that your voice creates is then sent to a device. This can be done via an external device or a digitizing device found somewhere inside the phone. This is where your voice is then converted into digital packets of information that are sent out through the internet.
VoIP Phone Service in West Palm Beach, Florida
Your voice has now officially been digitized. It can now successfully travel through an internet connection, just like emails or direct messages would be. The packets will then travel through to your VoIP provider’s servers.
If you were to make a call to another VoIP customer, chances are your call will not be routed through a traditional phone system at all. This allows your call to reach its final destination as a stream of consistent data. Your VoIP provider will then take these data packets and convert them back into an electrical current, which can then be sent back through the traditional phone system. All of this sounds like a long and drawn-out process, but all of this is actually happening in a fraction of a second.
Your voice will reach the customer you talking within an instant. You don’t have to worry about the internet going down either. The idea that a phone relies on the internet to make calls may sound scary, but don’t worry. Your phones will still work. VoIP phones can work like traditional phones if the internet were to go down. With CPT of South Florida, you never need to worry about missing a call
VoIP Add-ons For Your West Palm Beach Business
Another reason why businesses across West Palm Beach love VoIP telephone services compared to traditional ones is because of the ability to add additional add-ons that support your business’s workflow. There are a large number of add-ons readily available for VoIP phone systems. Some of the most popular add-ons include:
- Cloud Voicemail: Record or upload your own personal greeting and deliver messages right to your inbox. When a voicemail is received, you’ll receive an audio clip in your email and transcription for every voicemail your receive. This is a great add-on to keep yourself and your employees organized.
- Text Alerts: When you miss a call, you’ll have a text message sent to your personal phone alerting you. This helps companies keep better track of missed calls and will greatly increase the response time your company has.
- Video Chat: This add-on allows your business to video calls to set a more professional tone. Video is a great way to hold remote meetings and not feel like you’re missing out. You’ll be able to be much more flexible with how and when you are able to hold meetings.
- Mobile App: Sometimes we aren’t always in the office to pick up a call. VoIP systems allow for mobile phone usage through different mobile apps. This means that the phone calls you would normally get on your business phone will now also come through on your mobile phone. This makes it easier than ever to stay connected with your different clients even when you’re not in the office.
Upgrade Your Business Phones Now
If you’re looking for a better telephony service and VoIP phone system, we have you covered. At CPT of South Florida, we are professionals at Connecting People and Technology with a cloud hosted phone systems or a VoIP phone service in West Palm Beach, FL. This service is completely customizable, giving you the power to include exactly what you need. Call or contact us today for more information on our VoIP service and business phones. We are located in West Palm Beach, Florida, and offer a free, no-obligation quote for all of our services.
In order to provide you with the best possible IT solutions, we have partnered with a number of different companies to give you a selection of products that matches your needs and budget. These partners include:
Proudly Serving West Palm Beach, FL
Located on the sunny coast of South Florida, West Palm Beach is a residential and commercial hub in Palm Beach County. From the Norton Museum of Art to Downtown’s Clematis Street, there are many things to do and places to see. It’s not surprising many businesses have opted to set up shop in West Palm Beach. Palm Beach County is already home to more than 460 corporate headquarters according to Florida Weekly. If you operate a business in or near West Palm Beach, and are dissatisfied with your current business phone system, it’s time to speak with CPT of South Florida. Our VoIP phone service experts are happy to help WPB businesses find the right phone system for their specific and unique needs. Get in touch today to learn more!
Areas We Cover
CPT Florida is a nationwide provider. We don’t just offer business phones in Miami, but all of the surrounding areas. No matter where you are we have a service that will work for you. CPT Florida is currently available throughout the Miami area including:
- Bal Harbour
- Bay Harbor Islands
- Biscayne Park
- Coral Gables
- Cutler Bay
- El Portal
- Florida City
- GULden Beach
- Hialeah Gardens
- Indian Creek
- Key Biscayne
- Miami Beach
- Miami Gardens
- Miami Lakes
- Miami Shores
- Miami Springs
- North Bay Village
- North Miami
- North Miami Beach
- Palmetto Bay
- South Miami
- Sunny Isles Beach
- Virginia Gardens
- West Miami