VoIP Phone Service in Miami

Telephony Services To Keep Miami Businesses Connected

Have you been looking for a way to improve your business’s voice and multimedia communications through an IP network? Is your company utilizing the benefits that come with a VoIP system? There is only one company out there that local Miami businesses trust to get the best telephony services out there.

CPT of South Florida has the VoIP and cloud phone system that your Miami business needs.

Your business phones need to be running optimally and we can make sure that happens. If you’re in Miami, Florida, we can provide you with telephony services that will impress you.

Miami VoIP phone being dialed

What is a VoIP Phone?

VoIP is a type of telephone service that uses the internet in order to make a call. Depending on how the call is delivered, it can be used in a number of different ways. One call can be made from one customer to another (sort of like when two customers use the same service). The other can be made with the use of a traditional telephone system. This is what is typically seen when users make calls to landlines or cell phones. 

The acronym “VoIP” stands for Voice Over Internet Protocol. It essentially describes the process that happens when a phone call is made. You can still use a traditional telephone when using this process to make calls. When you make a call using VoIP phone service in Miami, you are transmitting your voice to a device that then digitalizes it and sends it as a data packet through the internet.

Our VoIP Phone Service in Miami and How it Works

You may be wondering how making a call with VoIP might work or how your call makes it to the other person at all. There are not too many differences between traditional phone service and VoIP. The main difference is what happens behind the scenes. 

When you pick up your Miami business phone using VoIP, the phone is creating an electrical current. The signal of your voice begins by traveling to a device. This is done using an external device or a digitizing device found inside the phone. This is where your voice signal is then converted into digital packets of information that are sent out across the internet. 

Your voice has now gone digital. It can now travel through an internet connection, just like emails do. The packets travel through your VoIP provider’s servers.

Person dialing a VoIP phone service phone in Miami, FL

VoIP Phone Service in Miami

If you call another individual who is a VoIP customer, chances are your call will not be routed through a traditional phone system, therefore allowing it to travel to its final destination as a stream of data. Your VoIP provider will then take the data packets and convert them back into an electrical current, which can then be sent back through the traditional phone system. While this seems like a long and drawn-out process, this all happens in about a fraction of a second.

VoIP Add-ons For Your Miami Business

Another reason why businesses across Miami, Fort Lauderdale, West Palm Beach, and throughout South Florida love VoIP phone services compared to PBX phone systems is because of the ability to add additional add-ons that support your business’s workflow. There are a large number of add-ons readily available for VoIP phone systems. Some of the most popular add-ons include:

  • Cloud Voicemail: Record or upload your own personal greeting and deliver messages right to your inbox. When a voicemail is received, you’ll receive an audio clip in your email and transcription for every voicemail your receive. This is a great add-on to keep yourself and your employees organized.
  • Text Alerts: When you miss a call, you’ll have a text message sent to your personal phone alerting you. This helps companies keep better track of missed calls and will greatly increase the response time your company has.
  • Video Chat: This add-on allows your business to video calls to set a more professional tone. Video is a great way to hold remote meetings and not feel like you’re missing out. You’ll be able to be much more flexible with how and when you are able to hold meetings.

Upgrade Your Business Phones Now

If you’re looking for a better telephony service and VoIP phone system, we have you covered. At CPT of South Florida, we are professionals at Connecting People and Technology with a VoIP phone service. Call or contact us today for more information on our VoIP service and business phones. This service is completely customizable, giving you the power to include exactly what you need. We are located in Miami, Florida, and offer a free, no-obligation quote for all of our services.


Get VoIP Phone Service in Miami for Your Business

Having a VoIP system for your business in Miami, Florida is the best way to keep your business competitive and boost business growth while saving you money for higher profits. CPT of South Florida provides commercial VoIP plans that include advanced communication methods you need, helping to expand your ability to connect and communicate with customers more clearly and precisely than ever before.

You and your employees will benefit from calls that are so clear, that the customer will think you’re in the room with them. You’ll also receive less call lag with long-distance calls, more methods of communication, such as video calls, instant messaging, advanced conference calling, and special features that make VoIP the advanced communication tool you need.

Serving Miami and Miami-Dade County

Miami-Dade County is located in the southeastern part of Florida and is the most populous county in Florida, in part, thanks to Miami. More than 2.6 million residents live in Miami-Dade county, and nearly half a million of them live in Miami. Known as “the 305”, Miami is a coastal metropolis with a wide variety places for outdoor activities, shopping, restaurants, and more. It’s no surprise so many businesses operate in Miami, FL, but it can be hard with so much competition and so many options when it comes to setting up the foundations of your business. If you find yourself struggling with your current business phone system, then it’s time to speak with CPT of South Florida. Let our VoIP service experts discuss your options and help you find the right solution for your business.

Areas We Cover

CPT Florida is a nationwide provider. We don’t just offer business phones in Miami, but all of the surrounding areas. No matter where you are we have a service that will work for you. CPT Florida is currently available throughout the Miami area including:

  • Aventura
  • Bal Harbour
  • Bay Harbor Islands
  • Biscayne Park
  • Coral Gables
  • Cutler Bay
  • Doral
  • El Portal
  • Florida City
  • Gulden Beach
  • Hialeah
  • Hialeah Gardens
  • Homestead
  • Indian Creek
  • Key Biscayne
  • Medley
  • Miami
  • Miami Beach
  • Miami Gardens
  • Miami Lakes
  • Miami Shores
  • Miami Springs
  • North Bay Village
  • North Miami
  • North Miami Beach
  • Opa-locka
  • Palmetto Bay
  • Pinecrest
  • South Miami
  • Sunny Isles Beach
  • Surfside
  • Sweetwater
  • Virginia Gardens
  • West Miami

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Customer Reviews

CPT of South Florida

Customer Reviews

John C

CPT installed a new Avaya IP phone system for my office. The transfer to the new system was seamless. The installers were very professional. We are very happy with our new system and CPT.

Scott Meyer

CPT of South Florida just upgraded all of our offices Avaya systems to the newest software versions. The tech was knowledgeable and very thorough when reviewing all of our system features and programming. This is a great group to work with.

Mario Bacelar

Positive: Professionalism, Quality, Responsiveness, Value

Attention to their customers and they go beyond the line of duty with high hopes and capability for solutions.

Definitely Recommend.


Our business switched from one large VOIP provider to GoToConnect recommended by CPT of South Florida. Although we had a significant pricing decrease, the biggest benefits were in a much more user friendly and powerful phone system.

1st Performance Marina

Positive: Professionalism, Quality, Responsiveness, Value

Great, Professional Service!!

Amaro Hesen

Positive: Professionalism, Quality, Responsiveness, Value

Fantastic company - Highly Recommended!
CPT of South Florida are professional and knowledgeable in all aspects of the tech needs for businesses.

Lee Dubey

Positive: Professionalism, Quality, Responsiveness, Value

CPT has been a great partner for many years. We can always depend on their expertise and recommendations. They have solved complicated network issues with top notch techs. They also recommended and guided us through the installation of the logmein/Jive phone system that turned out to be a great decision and CPT was a big part of the projects success..

Ilene Fostoff

2 years ago I replaced my phone system. It was a very difficult situation due to the nature of my business. CPT did a good job. There were some hiccups as there are in anything you do of this magnitude and CPT rectified them. There support in the last 2 years has been very good.

Scott Bonora 24/1/19

Barrett and his team did a great job throughout the whole process of installing a new phone system. We went with the Avaya phone system and we are very happy with it.

Rene Villa 24/1/19

They provide high quality post implementation services. CPT support team remains engaged until my requests are fulfilled. Thank you!