VoIP Business Phone Systems For Small to Mid-Sized Businesses in Miami, Coral Gables, Miramar, West Palm Beach, Boca Raton, Fort Lauderdale, FL, and Throughout Miami-Dade, Broward, and Palm Beach Counties
Choosing a business phone system isn’t always straightforward. Should you keep your existing office phones, move to a cloud hosted system, or consider newer AI features? The right choice depends on how your employees communicate, where they work, and which features your business needs.
CPT of South Florida helps small and midsized businesses in Miami, Coral Gables, Miramar, West Palm Beach, Boca Raton, Fort Lauderdale, FL, and the surrounding areas evaluate, install, and manage VoIP business phone systems.
We offer both premises based PBX systems and cloud hosted phone solutions through our telecommunications partners. Our team can also help you explore AI phone systems and unified communications, so you can compare your options before making a decision.
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How much can you expect to save?
Our customers have saved thousands of dollars per year by switching.
Learn more about the VoIP telephony services we offer:
Everything You Need to Know About Our VoIP Phone Services
Voice over IP is a new and innovative type of phone system that is managed and run over your existing business internet connection instead of having traditional phone lines installed. There are a number of reasons these to consider these types of systems for your business. Keep reading to find out why it may be time for new business phone systems, Miami!
- These systems will save your business a significant amount of money
- There is disaster recovery in plan
- The system has built-in data protection to ensure no information can be stolen through the internet
- You won’t see any hidden fees on your bill like you may with a traditional phone company
- On-site support is available if needed
- Because of the technology involved with these systems, there is less downtime, which will give you more peace of mind
- The company provides free analysis, consultation, evaluation, and assessment of the VoIP system to ensure it continues working properly
All of the VoIP systems come with the features that you’ve come to know and love from your traditional phone company in the office, including:
- Voicemail
- Call forwarding
- Internal call transferring
- Conference calling
- Office intercom
- Call waiting
So choosing to ditch your traditional phone system for one of these new solutions means you won’t be missing out on anything except higher bills. If you have a business in Miami, Coral Gables, Miramar, West Palm Beach, Boca Raton, Fort Lauderdale, FL, or the surrounding areas and need a new business phone system, contact CPT of South Florida today.
VoIP Phone Service
In addition to maintaining the features, you’ve come to love with a traditional phone system. VoIP systems offer some features that you can’t get if you stick with your existing system.
- Mobility: Any employee of your company has the ability to use their smartphone as an extension of their office line, which means business calls can be directed to a cell phone, and outbound calls can be made from a cell phone as well using your office line number. This means that even though you’re calling from your cell, your business number will appear on your client’s caller ID.
- Portability: With VoIP systems, you can use any computer or office phone as your extension.
- Flexibility: If you don’t like the way your calls are being routed, you can log into your VoIP dashboard and redesign the way the process is being done.
- Innovative: With these systems, you’re able to have voicemails sent as emails so you can read them instead of having to listen, the “find me” function allows your cell or home phones to ring as well when a business call is coming in, video calling, and e-fax are just some of the features that allow this new technology to change the way people are doing business.
Choosing Between PBX and Cloud Hosted Business Phone Systems
Not every business needs the same phone setup. Some prefer to maintain their telephone equipment on site, while others want a cloud based system that supports employees working from different locations.
CPT offers both options and can help you compare the features, costs, and maintenance requirements.
PBX Phone Systems
A premises based PBX system uses telephone equipment installed at your business location. This arrangement provides greater control over certain hardware and carrier choices, although your company also needs to account for equipment maintenance and updates.
CPT provides hardware installation, training, and troubleshooting for premises based phone systems.
Cloud Hosted Phone Systems
With cloud hosted phone systems, the primary telephone infrastructure is maintained at an offsite data center. Your business connects to the service through an internet connection rather than maintaining the main phone system hardware at your office.
Hosted VoIP can be particularly useful for businesses that want to add employees, support remote workers, or reduce the amount of telephone equipment maintained on site.
CPT works with multiple hosted telephony providers and can compare available solutions based on your business needs.
Serving Fort Lauderdale, West Palm Beach, Miami & Surrounding Areas
Explore AI Phone Systems and Unified Communications
Business phone technology has changed considerably. Along with traditional calling features, many modern systems now offer messaging, video meetings, automated call handling, and AI tools that help employees manage conversations. CPT works with telecommunications providers that offer these capabilities, including RingCentral and Zoom.
AI Phone Systems
Want to spend less time managing calls and meeting notes? Depending on the provider and system selected, AI phone features may include call transcription, conversation summaries, automated routing, and call analytics.
These tools can help your team keep track of important information and manage customer communications more efficiently.
Business Phone AI Assistants
AI assistants can help employees with tasks such as summarizing meetings, identifying action items, and organizing information from conversations.
Available capabilities vary by platform. CPT can help you explore AI communications features from providers such as RingCentral and Zoom.
Unified Communications
What if your employees could manage business calls, messages, and video meetings through a connected communications platform?
Unified communications brings these functions together, helping employees communicate across office locations and remote work environments.
CPT provides unified communication management services and works with businesses to evaluate their communications needs.
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