You finally had made the wise decision to upgrade the phone system in your business. You can finally say goodbye to your outdated telecommunication system and say hello to the future. At CPT of South Florida, we are here to ensure that you have everything you need to keep your business running smoothly. We specialize in VoIP service. Our small business phone system is perfect for you.
The More You Know
If you are in the market for a new business phone system, you may feel a little overwhelmed by all of your choices. There are so many choices out there. You have to consider different prices and phone system capabilities, as well as decide what features are necessary to help your business thrive. To help you make the right decision, we have separated business phone systems into three main categories.
VoIP Service, Digital, and the Cloud
These are all phrases you need to become familiar with when trying to make a decision on a phone system. Let’s take a deeper look into what each of these really means.
- VoIP stands for “Voice over Internet Protocol.” This phone system does what it sounds like: it transmits your voice over the internet protocol. This phone system runs over your internal data network and has many of the advanced features and is a good choice for multi-location businesses. VoIP is a great option for small businesses that need affordable and advanced phone features, like auto attendant, Interactive Voice Response (IVR), video conferencing, voicemail find me calling and much more. It even offers mobile integration for employees who do a lot of traveling.
- Premise Based
- This is the phone system you’re probably most familiar with. Premise-based systems are the phone systems that you have used for years that have the controller, or server, on-site. This phone system operates with your phone company’s copper wiring, although you’ll probably need PBX hardware as well. Premise-based digital phone systems now have many of the new features and have what is referred to as digital phones and are many time more than adequate for a single location business.
- Cloud or Hosted
- You may decide to opt for a Cloud or Hosted phone system if most of your employees spend a lot of time traveling. This system is similar to VoIP in that it offers mobility for traveling employees and has advanced features like an automated receptionist, call forwarding, voicemail and faxing. However, virtual phone systems aren’t “real” phone systems in the way that Premise-based or VoIP systems are. A virtual phone system has all of the central processing power and equipment in a data center and is accessed through your internet connection. These Hosted solutions very feature rich and excellent for remote users. Businesses with multiple locations like the ease in which new users and offices can be added without having to put additional servers in remote locations. Two areas that your vendor should address are first to test your internet circuit to confirm that it can handle your voice traffic. And, secondly, the vendor you choose should offer on-site training so that you are able to take advantage of all of the advanced features you have purchased.
Call For Info on a Small Business Phone System
When it comes to VoIP service, we got you covered. At CPT of South Florida, we are professionals of connecting people and technology. Call or contact us today for more information. Our executive team has over 60 years of combined experience in the tech industry. The staff of 35 working for CPT has an average tenure of 7-10 years. Through the application of knowledge, we extend our staff to other products and services as well for large, mid-sized, and smaller commercial clients. Customization of service is key, and that is what our staff specializes in. Ask about our small business phone system, Fort Lauderdale.