3 Benefits of Hosted VoIP over Traditional Phone Systems

As time goes on, more and more businesses are making the switch to hosted voice-over-IP (VoIP) as their primary communication tool. Why has this happened? This is because it comes with a range of benefits including cost, reliability, convenience, flexibility, and more. 

Depending on the size and specific needs of your organization, you could save a significant amount of money by switching to VoIP. Analysts have estimated that the hosted VoIP market is increasing by over 15% a year. VoIP can often be bundled with other services that can benefit your organization. 

Organizations that lack technical expertise will often want to play it safe and stick to traditional phone systems. If you’re debating to make the switch, these benefits of VoIP may be enough to convince you.

Simple Management

Installing a traditional phone system in an office requires a technician to come in and install the equipment and wiring for each phone. This can often be a headache when you have to change a phone or add a new one since it requires you to mess with a number of wires. 

Hosted VoIP makes installation and management a breeze. All that’s needed is headsets that share the same wiring as your LAN. Many organizations will now actually use softphones instead of headsets. If headsets are used, they are typically only used for a certain division of the organization. Connecting to hosted VoIP requires a minimal amount of expertise and skills.

Additional Features

Hosted VoIP allows you to add on additional features and optimize it to include exactly what you need. Smaller organizations will often only need a minimal amount of features to optimally operate. Larger organizations can choose from a number of different additional features to help make communication as easy as possible. 

No matter the size of your organization, a hosted VoIP vendor can transform the way your business communicates. A few popular add-ons include:

  • Data Integration: Voicemail-to-email transcription
  • Automated Call Distribution: Mainly used for call centers or organizations with a high call volume.
  • Remote Management: Web-based administration for adding new phone lines.
  • Chat: Used for both internal and external communication.
  • Video Chat

Flexibility and Scalability

Using traditional phone systems makes it difficult to add another phone line. It requires talking to customer service, installation, and waiting long periods of time before it’s fully operational. This is slow, annoying, and costly.

Hosted VoIP gives you the power to add a new line in a matter of minutes. All that’s needed is a web browser and the ability to use a mouse. The flexibility and scalability of VoIP are perfect for organizations that experience constant growth.

Hosted VoIP For Your Business

Hosted VoIP is the best way for your business to communicate both internally and externally. The number of benefits that comes with VoIP over traditional phone systems makes it too good to give up. CPT of South Florida is your perfect solution for transitioning to hosted VoIP. Visit our contact page if you’re ready to make the change. 

Pin It on Pinterest

Share This

Customer Reviews

CPT of South Florida

Customer Reviews

John C

CPT installed a new Avaya IP phone system for my office. The transfer to the new system was seamless. The installers were very professional. We are very happy with our new system and CPT.

Scott Meyer

CPT of South Florida just upgraded all of our offices Avaya systems to the newest software versions. The tech was knowledgeable and very thorough when reviewing all of our system features and programming. This is a great group to work with.

Mario Bacelar

Positive: Professionalism, Quality, Responsiveness, Value

Attention to their customers and they go beyond the line of duty with high hopes and capability for solutions.

Definitely Recommend.


Our business switched from one large VOIP provider to GoToConnect recommended by CPT of South Florida. Although we had a significant pricing decrease, the biggest benefits were in a much more user friendly and powerful phone system.

1st Performance Marina

Positive: Professionalism, Quality, Responsiveness, Value

Great, Professional Service!!

Amaro Hesen

Positive: Professionalism, Quality, Responsiveness, Value

Fantastic company - Highly Recommended!
CPT of South Florida are professional and knowledgeable in all aspects of the tech needs for businesses.

Lee Dubey

Positive: Professionalism, Quality, Responsiveness, Value

CPT has been a great partner for many years. We can always depend on their expertise and recommendations. They have solved complicated network issues with top notch techs. They also recommended and guided us through the installation of the logmein/Jive phone system that turned out to be a great decision and CPT was a big part of the projects success..

Ilene Fostoff

2 years ago I replaced my phone system. It was a very difficult situation due to the nature of my business. CPT did a good job. There were some hiccups as there are in anything you do of this magnitude and CPT rectified them. There support in the last 2 years has been very good.

Scott Bonora 24/1/19

Barrett and his team did a great job throughout the whole process of installing a new phone system. We went with the Avaya phone system and we are very happy with it.

Rene Villa 24/1/19

They provide high quality post implementation services. CPT support team remains engaged until my requests are fulfilled. Thank you!