3 Benefits of Hosted VoIP over Traditional Phone Systems
As time goes on, more and more businesses are making the switch to hosted voice-over-IP (VoIP) as their primary communication tool. Why has this happened? This is because it comes with a range of benefits including cost, reliability, convenience, flexibility, and more.
Depending on the size and specific needs of your organization, you could save a significant amount of money by switching to VoIP. Analysts have estimated that the hosted VoIP market is increasing by over 15% a year. VoIP can often be bundled with other services that can benefit your organization.
Organizations that lack technical expertise will often want to play it safe and stick to traditional phone systems. If you’re debating to make the switch, these benefits of VoIP may be enough to convince you.
Installing a traditional phone system in an office requires a technician to come in and install the equipment and wiring for each phone. This can often be a headache when you have to change a phone or add a new one since it requires you to mess with a number of wires.
Hosted VoIP makes installation and management a breeze. All that’s needed is headsets that share the same wiring as your LAN. Many organizations will now actually use softphones instead of headsets. If headsets are used, they are typically only used for a certain division of the organization. Connecting to hosted VoIP requires a minimal amount of expertise and skills.
Hosted VoIP allows you to add on additional features and optimize it to include exactly what you need. Smaller organizations will often only need a minimal amount of features to optimally operate. Larger organizations can choose from a number of different additional features to help make communication as easy as possible.
No matter the size of your organization, a hosted VoIP vendor can transform the way your business communicates. A few popular add-ons include:
- Data Integration: Voicemail-to-email transcription
- Automated Call Distribution: Mainly used for call centers or organizations with a high call volume.
- Remote Management: Web-based administration for adding new phone lines.
- Chat: Used for both internal and external communication.
- Video Chat
Flexibility and Scalability
Using traditional phone systems makes it difficult to add another phone line. It requires talking to customer service, installation, and waiting long periods of time before it’s fully operational. This is slow, annoying, and costly.
Hosted VoIP gives you the power to add a new line in a matter of minutes. All that’s needed is a web browser and the ability to use a mouse. The flexibility and scalability of VoIP are perfect for organizations that experience constant growth.
Hosted VoIP For Your Business
Hosted VoIP is the best way for your business to communicate both internally and externally. The number of benefits that comes with VoIP over traditional phone systems makes it too good to give up. CPT of South Florida is your perfect solution for transitioning to hosted VoIP. Visit our contact page if you’re ready to make the change.