AI in Unified Communications

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AI Phone System & Unified Communications
The Future of Business Phone Systems in Palm Beach County, Broward County, and Miami-Dade County, FL

RingCentral Phone System in South FloridaFeaturing AI-Driven Solutions by RingCentral

Leading the way in business communications, RingCentral offers AI-powered solutions that are revolutionizing the way you connect, collaborate, and succeed. In today’s fast-paced business environment, effective communication is not a luxury but an essential aspect of business.

That’s why we work to provide business owners in Palm Beach County, Broward County, Miami-Dade County, and throughout South Florida with business phones and unified communication solutions that offer incredible functionality with AI-enhanced features.RingCentral’s AI-driven business phone solutions are designed to enhance efficiency, personalize interactions, and elevate customer experiences like never before.

Contact our team for a free estimate or to learn more about the AI enhancements available with RingCentral’s business phone systems.

Request a FREE Quote and Upgrade Your Office Today!

Cost-Saving & Smart Business Phone Solutions

Our cutting-edge unified communications seamlessly integrates business phone systems, VoIP phone service, and AI-driven technology to streamline your communication workflows. With RingCentral, you can unify calls, SMS, fax, and more in a single, intuitive app across all your devices. Say goodbye to missed calls and disconnected conversations with advanced call routing, personalized call handling options, and automatic call recording, you can ensure every interaction is handled with care and efficiency. Say hello to the next generation of smart AI business phones!

Worried about the costs associated with this new technology? Businesses that switch phone systems with us save thousands on average every year. That means that you can take advantage of the latest phone systems and actually save money in the process. Discover how much you could save today!

Man in office sets down headset to use cell phone with AI unified communications

Smarter Features

With RingCentral’s AI-powered business phone solutions, you can streamline communication processes, personalize interactions, and gain valuable insights from customer data. Experience the future of business communications today and unlock the full potential of your organization.

Top AI Enhancements for Business Phone Solutions:

  • Automated Call Routing: Intelligently route incoming calls based on caller history, language preference, and issue type, ensuring every customer is connected to the right agent quickly and efficiently.
  • Virtual Assistants: AI-powered virtual assistants handle routine inquiries, schedule appointments, and provide basic information, freeing up time for your team to focus on strategic tasks.
  • Sentiment Analysis: Monitor caller sentiment in real-time, enabling you to address issues promptly and ensure a positive interaction with every customer.
  • Call Analytics: Extract valuable insights from call recordings, including trends, customer preferences, and areas for improvement, to optimize your phone system and enhance performance.
  • Call Transcription and Summarization: Transcribe calls in real-time and summarize key points, enabling agents to focus on the conversation without the need for manual note-taking.

Video Conferencing

It’s no secret that you can take your virtual meetings to the next level with secure and feature-rich video conferencing. However, not all businesses know how to take full advantage of video calls through AI-driven enhancements.

With in-meeting transcriptions, closed captions, interactive whiteboarding, and dynamic end-to-end encryption, you can collaborate with colleagues and clients from anywhere, at any time. And with RingCentral’s seamless integration into Microsoft Teams, you can extend telephony across all your devices with ease.

Video Conferencing

Why RingCentral?

By leveraging cutting-edge AI technology, RingCentral empowers businesses to provide intelligent, connected experiences to their customers. These experiences are intelligent, integrating AI throughout communication channels to enhance productivity and enable automation of tasks and advanced analytics. They are connected, breaking down organizational silos and ensuring seamless collaboration between field teams and office staff. Finally, they are experience-driven, adapting to the preferences of both employees and customers, ultimately enhancing satisfaction and driving success. Experience the future of business communications with RingCentral and unlock a world of intelligent, connected experiences.

Expert Installation and Ongoing Support from CPT of South Florida

At CPT of South Florida, we’re committed to your success every step of the way. From expert installation to ongoing support, our team is here to ensure you get the most out of your unified communications solution. Whether you’re in Palm Beach County, Broward County, or Miami-Dade County, we’ve got you covered.

When you hire CPT of South Florida, we conduct an on-site evaluation to determine the needs of your specific business and handle the setup and installation so you don’t have to. With us on your side, you don’t have to worry about complicated how-to instructions or losing precious work hours trying to set up a phone system for yourself. 

Transform your business communications today with RingCentral and CPT of South Florida. Contact us to learn more about how our AI-powered unified communications platform can take your business to new heights.

AI Unified Communications FAQ

Q: Can AI features save time during video conferences?

A: Yes, RingCentral automatically transcribes and summarizes video conference discussions, highlighting keywords and action items, allowing users to catch up quickly without watching the entire recording.

Q: What benefits does AI offer for phone conversations?

A: RingCentral’s AI technology provides real-time transcription and post-call summaries for phone conversations, aiding clarity in noisy environments or for non-native English speakers, while also offering sentiment analysis to detect emotional cues and potential misunderstandings.

Q: Can AI features be customized to meet specific business needs?

A: Yes, you can get customizable AI-driven features, enabling businesses to tailor communication solutions to their unique requirements and preferences, maximizing efficiency and delivering personalized experiences.

Schedule Your Complimentary Consultation Today

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Customer Reviews

CPT of South Florida

Customer Reviews

John C

CPT installed a new Avaya IP phone system for my office. The transfer to the new system was seamless. The installers were very professional. We are very happy with our new system and CPT.

Scott Meyer

CPT of South Florida just upgraded all of our offices Avaya systems to the newest software versions. The tech was knowledgeable and very thorough when reviewing all of our system features and programming. This is a great group to work with.

Mario Bacelar

Positive: Professionalism, Quality, Responsiveness, Value

Attention to their customers and they go beyond the line of duty with high hopes and capability for solutions.

Definitely Recommend.


Our business switched from one large VOIP provider to GoToConnect recommended by CPT of South Florida. Although we had a significant pricing decrease, the biggest benefits were in a much more user friendly and powerful phone system.

1st Performance Marina

Positive: Professionalism, Quality, Responsiveness, Value

Great, Professional Service!!

Amaro Hesen

Positive: Professionalism, Quality, Responsiveness, Value

Fantastic company - Highly Recommended!
CPT of South Florida are professional and knowledgeable in all aspects of the tech needs for businesses.

Lee Dubey

Positive: Professionalism, Quality, Responsiveness, Value

CPT has been a great partner for many years. We can always depend on their expertise and recommendations. They have solved complicated network issues with top notch techs. They also recommended and guided us through the installation of the logmein/Jive phone system that turned out to be a great decision and CPT was a big part of the projects success..

Ilene Fostoff

2 years ago I replaced my phone system. It was a very difficult situation due to the nature of my business. CPT did a good job. There were some hiccups as there are in anything you do of this magnitude and CPT rectified them. There support in the last 2 years has been very good.

Scott Bonora 24/1/19

Barrett and his team did a great job throughout the whole process of installing a new phone system. We went with the Avaya phone system and we are very happy with it.

Rene Villa 24/1/19

They provide high quality post implementation services. CPT support team remains engaged until my requests are fulfilled. Thank you!