AI Phone Systems for Contact Centers

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AI Phone Systems for Contact Centers in Miami, West Palm Beach, Fort Lauderdale, Boca Raton, Miramar, Coral Gables, and the Surrounding Areas

In the fast-paced business landscape, effective communication and customer engagement are paramount! For your contact center in Coral Gables, Doral, Kendall, South Miami, or Hollywood, FL, having a reliable communication system, like AI phone systems, is crucial to maintaining productivity and enhancing customer satisfaction–and we are here to ensure that you get the most from your investment in cloud phone system technology!

At CPT of South Florida, we specialize in providing advanced cloud phone systems and AI-driven solutions, including RingSense for Sales, designed to revolutionize your contact center operations. Serving a range of industries in the area, including lawyers, contractors, real estate agents, and more, we offer tailored communication solutions that meet the unique needs of each business.

Contact us today to learn more about our hosted phone systems for your contact center in Coral Gables, Doral, Kendall, South Miami, and Hollywood, FL, or the surrounding areas.

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RingSense for Sales: The Power of Cloud Phone Systems for Contact Centers

Ensuring that your contact center is equipped with the latest tools and technologies in communication, such as AI-driven phone systems, is crucial for maintaining a competitive edge and delivering exceptional customer service.

One of the most effective solutions includes RingSense for Sales, an innovative AI phone system feature integrated into RingCentral phone installation. This add-on harnesses the power of artificial intelligence to transform how your contact center operates. By leveraging RingSense for Sales, you can automate tedious tasks, gain valuable insights from customer interactions, and enhance overall communication efficiency.

  • Unified Communication: Integrates voice, video, messaging, and collaboration tools into one seamless platform.
  • Advanced Handling: Features like call routing, queuing, and auto-attendant ensure efficient call management.
  • Scalability: Easily scale up your contact center without significant infrastructure changes.
  • Global Connectivity: Supports international calling and connections, ideal for global contact centers.
  • Analytics and Reporting: Provides detailed insights and performance metrics to help optimize operations.
  • AI Integration: Enhances contact center operations with real-time call transcriptions and sentiment analysis.
Man in office sets down headset to use cell phone with AI unified communications

Hosted Phone Systems and RingCentral Phone Installation

Our team brings decades of experience in telecommunications and IT solutions, providing expert RingCentral phone installation services to contact centers in Miami, West Palm Beach, Fort Lauderdale, Boca Raton, Miramar, Coral Gables, and the surrounding areas. From initial consultation to seamless setup and ongoing support, we ensure your transition to a hosted phone system is smooth and hassle-free.

We tailor our solutions to meet your specific business needs, whether you are a small business, a large enterprise, or anything in between! Contact us today to learn more about AI phone system features, RingCentral phone installation, and other hosted phone systems to streamline your sales and communication efforts!


Why RingCentral?

By leveraging cutting-edge AI technology, RingCentral empowers businesses to provide intelligent, connected experiences to their customers. These experiences are intelligent, integrating AI throughout communication channels to enhance productivity and enable automation of tasks and advanced analytics. They are connected, breaking down organizational silos and ensuring seamless collaboration between field teams and office staff. Finally, they are experience-driven, adapting to the preferences of both employees and customers, ultimately enhancing satisfaction and driving success. Experience the future of business communications with RingCentral and unlock a world of intelligent, connected experiences.

Expert Installation and Ongoing Support from CPT of South Florida

At CPT of South Florida, we’re committed to your success every step of the way. From expert installation to ongoing support, our team is here to ensure you get the most out of your unified communications solution. Whether you’re in Palm Beach County, Broward County, or Miami-Dade County, we’ve got you covered.

When you hire CPT of South Florida, we conduct an on-site evaluation to determine the needs of your specific business and handle the setup and installation so you don’t have to. With us on your side, you don’t have to worry about complicated how-to instructions or losing precious work hours trying to set up a phone system for yourself.

Transform your business communications today with RingCentral and CPT of South Florida. Contact us to learn more about how our AI-powered unified communications platform can take your business to new heights.

AI Unified Communications FAQ

Q: Can AI features save time during video conferences?

A: Yes, RingCentral automatically transcribes and summarizes video conference discussions, highlighting keywords and action items, allowing users to catch up quickly without watching the entire recording.

Q: What benefits does AI offer for phone conversations?

A: RingCentral’s AI technology provides real-time transcription and post-call summaries for phone conversations, aiding clarity in noisy environments or for non-native English speakers, while also offering sentiment analysis to detect emotional cues and potential misunderstandings.

Q: Can AI features be customized to meet specific business needs?

A: Yes, you can get customizable AI-driven features, enabling businesses to tailor communication solutions to their unique requirements and preferences, maximizing efficiency and delivering personalized experiences.

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Customer Reviews

CPT of South Florida

Customer Reviews

John C

CPT installed a new Avaya IP phone system for my office. The transfer to the new system was seamless. The installers were very professional. We are very happy with our new system and CPT.

Scott Meyer

CPT of South Florida just upgraded all of our offices Avaya systems to the newest software versions. The tech was knowledgeable and very thorough when reviewing all of our system features and programming. This is a great group to work with.

Mario Bacelar

Positive: Professionalism, Quality, Responsiveness, Value

Attention to their customers and they go beyond the line of duty with high hopes and capability for solutions.

Definitely Recommend.


Our business switched from one large VOIP provider to GoToConnect recommended by CPT of South Florida. Although we had a significant pricing decrease, the biggest benefits were in a much more user friendly and powerful phone system.

1st Performance Marina

Positive: Professionalism, Quality, Responsiveness, Value

Great, Professional Service!!

Amaro Hesen

Positive: Professionalism, Quality, Responsiveness, Value

Fantastic company - Highly Recommended!
CPT of South Florida are professional and knowledgeable in all aspects of the tech needs for businesses.

Lee Dubey

Positive: Professionalism, Quality, Responsiveness, Value

CPT has been a great partner for many years. We can always depend on their expertise and recommendations. They have solved complicated network issues with top notch techs. They also recommended and guided us through the installation of the logmein/Jive phone system that turned out to be a great decision and CPT was a big part of the projects success..

Ilene Fostoff

2 years ago I replaced my phone system. It was a very difficult situation due to the nature of my business. CPT did a good job. There were some hiccups as there are in anything you do of this magnitude and CPT rectified them. There support in the last 2 years has been very good.

Scott Bonora 24/1/19

Barrett and his team did a great job throughout the whole process of installing a new phone system. We went with the Avaya phone system and we are very happy with it.

Rene Villa 24/1/19

They provide high quality post implementation services. CPT support team remains engaged until my requests are fulfilled. Thank you!