As businesses are adjusting more and more to the new reality of remote work, business owners need to take certain measures in order to ensure a successful transition. Many technical aspects need to be accounted for, such as security, communication, and connectivity. Read on to learn more about some key items to keep in mind as your business runs remotely. CPT of South Florida provides business IT support in Fort Lauderdale. Call CPT of South Florida for your IT support needs today!

Business IT Support Aspects For Remote Businesses

Here are some of the essential things to account for as your business continues to run remotely:

• Security- A top priority when it comes to IT strategy is protecting your business from cybercrime. You’ve probably already invested in office security, but as your team starts to work remotely, you’re increasing your exposure to security threats, and gaps can appear very quickly in your protection. While your physical office location may have given your employees the equipment and infrastructure to complete their duties from home, certain employees may have to use their own devices. You will have to make sure that the devices your employees use are “clean” before you give them access to your network. If any of these devices is infected, then the virus can spread through your network.
• Access to data- Since your employees have to work from home, it’s key to let them access everything they need to fill their responsibilities. This means that you have to consider how and where you are saving data and files, and we advise that this should be in one secure location that is backed up regularly. This may be a host-ed space in a data center or a Cloud application such as Teams or SharePoint, which are part of Microsoft 365. Another thing to keep in mind is how your employees are able to access business applications and the way your remote workers can access your server/data remotely. Are they able to directly access the service through a VPN, can they use Remote Desktop Services (RDS) to access their PC remotely, or is there a Terminal Server in place? 

More Remote IT Support Factors

• Home office set up- Is your team equipped properly to work remotely? With the majority of office devices being desktops, try and account for this ahead of time to avoid delays. We advise providing your employees with safe and secure devices, if they need to access shared networks through a VPN. You have to also think about your telephone systems. Is your staff able to remotely work with mobile phones and diverts? A VoIP telephone solution will let your remote workers use their mobiles as if they were office phones all through the use of an app and internet connection.

Contact Us Today

Nobody can predict how long we’re going to keep working from home, or if this is a permanent transition. It’s crucial that, through this time, your business remains as secure as possible. CPT of South Florida offers business IT support in the Fort Lauderdale area. Call CPT of South Florida for your IT support needs today!