Trying to find the best business phone service is nearly impossible with all of the different options that are on the market. As technology advances, newer systems are becoming available with more updated services and abilities, which is why it may be time to consider VoIP Miami! CPT of South Florida has a team of experts that can help you go through all of your options and teach you how to compare the different systems that are available and figure out which one is right for you and your business. Keep reading to find out more information!
How To Determine Which Business Phone Service is Right for You!
Trying to find the VoIP Miami businesses trust the most is a complex task that requires a lot of time and research. Every available system offers businesses a number of different options that could be helpful depending on what your needs are, which is why it’s crucial to do your homework before making any decisions. Years ago making a phone system decision was easy the only options on the market were landline telephones, but now everything has changed.
If you own a small to medium-sized business, you may be wondering if you really need a full business phone system or if a normal phone service from your local provider will do the trick. Before you can answer this question, you first need to understand the difference between the two. A business phone service provides you with the basics, a phone number, desk phones, at times a fax machine, voicemail, and obviously the ability to make and get phone calls. Thanks to technology, this is no longer your only option. A business phone system will not only offer you all the same things that you would get with a business phone service, but you will also get a number of other outstanding features that you could benefit from immensely, possibly even help your business grow. For instance, there are business phone systems that provide extras like business SMS. This could allow you to open communication between you and potential customers that you weren’t previously reaching. According to recent studies, over fifty percent of small businesses are texting with their customers, which means in order to stay competitive and relevant, you need to be doing it as well! Another feature that has been implemented into VoIP phone systems is mobile capabilities. What this means, is your employees can now download an app to their smartphones that will allow them to make and receive phone calls and texts from their business number through this app. So despite the fact that they are actually using their personal cell phones because they are utilizing the app for these calls, they are working through their business number from the office. This makes working remotely a lot easier.
There are three different types of business phone systems, on-premise systems, hosted/cloud systems, and hybrid systems. The on-premise system is what you’d think of as a traditional phone system. These are located in your office, usually in a server closet with the networking equipment. A hosted, or cloud system is run through the internet and doesn’t require any additional equipment to be added to your office. The VoIP desk phones will plug right into your internet network. The entire system is managed online. Finally, a hybrid system is a combination of an on-premise system and a VoIP service for directing and routing calls. Some companies decide to use this option if they already have an on-premise system but want to get the added benefits of VoIP.
Contact Us for VoIP Miami!
The executive team at CPT of South Florida in Miami has over 60 years of combined tech experience. We pride ourselves on having a group of employees that can work with clients of any size while continuing to provide individualized and detailed solutions for each project. Call or visit us today for help picking the best business phone service.