Business Phone Systems and VoIP Phone Service in Homestead, FL

Business Phone Systems in Hialeah, FL

Small and medium-sized businesses in Homestead, FL, and surrounding areas are sometimes disadvantaged with limited resources and few employees. But with the right phone system, manage calls, customers, and company endeavors without too many hands on deck. CPT of South Florida explains business phone systems/VoIP phone services and the different types below.

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Business Phone System in a Homestead, FL Office
Employee using a VoIP phone in a Homestead, FL Office

AI in Unified Communications in Homestead, FL

Voice over Internet Protocol phone systems use phone lines connected to your business phone number alongside other multimedia communications like video chatting, emailing, and intercoms like a phone company plan. However, the former does so over the Internet for international calling without added expenses and more freedom with numerous lines and unlimited calling.

Using AI in unified communication makes these processes run smoothly. They do everything from transcribing video conferences in real time and pinpointing keynotes to creating more clarity during a call in a dim or noisy environment. They also help with customers, handling routine inquiries like appointment scheduling (to free up your time), and automating call routing.



Cloud Phone Systems/Hosted Phone Systems in Homestead, FL

Business phone systems/VoIP phone services in Homestead come in two forms. A premise-based PBX phone onsite setup/ PBX system is hardware set up on your business’ property that runs the VoIP system. Because your call center is on-site, your in-house IT technicians can make immediate repairs, limiting downtime and saving money in the long run.

Also, use LAN signaling when your WiFi goes down, and utilize phone system flexibility by choosing your own features and carriers. A cloud phone system/hosted phone system, however, means you don’t have to purchase hardware or install and repair equipment since everything is virtual. Also, you only pay for services you use every month and have fewer interruptions.

Formerly known as Miami West, Homestead houses many natural attractions that make every day in this city an adventure. From taking on a full-day hike in Everglades National Park to traversing mangrove forests when kayaking along the Everglades, experience the beauty of nature. You can also see the land more leisurely with airboats or historical tours. But before you get out to see the sites, ensure your business is in good hands with CPT of South Florida. Contact us with over 20 years of experience to make VoIP calls with business phone systems/VoIP phone services in Homestead and surrounding areas!

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Customer Reviews

CPT of South Florida

Customer Reviews

John C

CPT installed a new Avaya IP phone system for my office. The transfer to the new system was seamless. The installers were very professional. We are very happy with our new system and CPT.

Scott Meyer

CPT of South Florida just upgraded all of our offices Avaya systems to the newest software versions. The tech was knowledgeable and very thorough when reviewing all of our system features and programming. This is a great group to work with.

Mario Bacelar

Positive: Professionalism, Quality, Responsiveness, Value

Attention to their customers and they go beyond the line of duty with high hopes and capability for solutions.

Definitely Recommend.


Our business switched from one large VOIP provider to GoToConnect recommended by CPT of South Florida. Although we had a significant pricing decrease, the biggest benefits were in a much more user friendly and powerful phone system.

1st Performance Marina

Positive: Professionalism, Quality, Responsiveness, Value

Great, Professional Service!!

Amaro Hesen

Positive: Professionalism, Quality, Responsiveness, Value

Fantastic company - Highly Recommended!
CPT of South Florida are professional and knowledgeable in all aspects of the tech needs for businesses.

Lee Dubey

Positive: Professionalism, Quality, Responsiveness, Value

CPT has been a great partner for many years. We can always depend on their expertise and recommendations. They have solved complicated network issues with top notch techs. They also recommended and guided us through the installation of the logmein/Jive phone system that turned out to be a great decision and CPT was a big part of the projects success..

Ilene Fostoff

2 years ago I replaced my phone system. It was a very difficult situation due to the nature of my business. CPT did a good job. There were some hiccups as there are in anything you do of this magnitude and CPT rectified them. There support in the last 2 years has been very good.

Scott Bonora 24/1/19

Barrett and his team did a great job throughout the whole process of installing a new phone system. We went with the Avaya phone system and we are very happy with it.

Rene Villa 24/1/19

They provide high quality post implementation services. CPT support team remains engaged until my requests are fulfilled. Thank you!