Do you own or manage a small business? If so, how is your phone system currently looking? When it comes to business phones, your office should be well equipped with the latest technology. At CPT of South Florida, we are here to make sure that you have all the information when it comes to the office phone system and how you can incorporate VoIP Miami business owners.

What is a VoIP Phone?

A VoIP phone looks like any office phone, inconspicuous and modest. When you start discovering what you can do with a VoIP phone, however, it’s on a level of its own.

VoIP phones convert standard audio into a digital format so that it can be transmitted over the internet, which makes sense since VoIP is an acronym for voice over internet protocol.

Even though an internet connection is required, VoIP technology doesn’t limit you to using your computer as a communication device.

What Do These Business Phones Do?

The beauty of VoIP office phones is that each model can offer something different to its user that will make a positive impact. Having a variety of phones with different functionalities allows anyone looking for a great phone to be as selective as they need to be.

Although there are countless VoIP phone models and manufacturers out there, we can narrow it down to a few physical features every VoIP phone should have.

Graphical LCD screen. Not all display screens will have full color, but a well it screen with enough room to display the necessary information, like caller ID or call duration, is standard.

Programmable keys. Whether it’s a menu, labeled extensions, or labeling the functions of your keys; having customizable keypads help you navigate and handle the features from your VoIP service provider.

Speakerphone and a microphone.

Ports for necessary connections. Depending on the type of VoIP phone you have, you can find ports for Ethernet and internet connectivity, as well as ports that connect the phone to other devices.

Keypad. Allows you to dial or search directory entries.

While the physical features allow you to do more than with a traditional analog phone, its capabilities (how your PBX system is configured) is what brings the full scope of VoIP phone benefits right to your desk.

Common features you can access with your VoIP phone are a caller ID, call forwarding, conference calling, call transfer, and hold.


What Is Right For You?

When searching for the “best” office phone, it’s important to start with what your needs and expectations are.  

If you usually receive a lot of calls throughout the day, look for a phone with multiple lines. If your business usually receives a few calls per day, a phone with less available lines will work just fine. Some businesses prefer a phone with Wi-Fi and Bluetooth capabilities, while others need a simpler device for basic communication functions.

There is no “right” phone when it comes to your business. Whatever your unique needs may be, there are dozens of brands of IP phones that you can choose from that can meet your expectations.


Call Us For VoIP Miami Businesses Can Count On

When it comes to VoIP phone service, we got you covered with the best business phones. At CPT of South Florida, we are professionals of connecting people and technology with business phone systems. Call or contact us today for more information on IP phone Miami services. Our executive team has over 60 years of combined experience in the tech industry. The staff of 35 working for CPT has an average tenure of 7-10 years. Through the application of knowledge, we extend our staff to other products and services as well for large, mid-sized, and smaller commercial clients. Customization of service is vital, and that is what our staff specializes in. Ask about our VoIP Miami Services today and keep your same phone number! We are in Fort Lauderdale and serve surrounding areas.


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Customer Reviews

CPT of South Florida

Customer Reviews

John C

CPT installed a new Avaya IP phone system for my office. The transfer to the new system was seamless. The installers were very professional. We are very happy with our new system and CPT.

Scott Meyer

CPT of South Florida just upgraded all of our offices Avaya systems to the newest software versions. The tech was knowledgeable and very thorough when reviewing all of our system features and programming. This is a great group to work with.

Mario Bacelar

Positive: Professionalism, Quality, Responsiveness, Value

Attention to their customers and they go beyond the line of duty with high hopes and capability for solutions.

Definitely Recommend.


Our business switched from one large VOIP provider to GoToConnect recommended by CPT of South Florida. Although we had a significant pricing decrease, the biggest benefits were in a much more user friendly and powerful phone system.

1st Performance Marina

Positive: Professionalism, Quality, Responsiveness, Value

Great, Professional Service!!

Amaro Hesen

Positive: Professionalism, Quality, Responsiveness, Value

Fantastic company - Highly Recommended!
CPT of South Florida are professional and knowledgeable in all aspects of the tech needs for businesses.

Lee Dubey

Positive: Professionalism, Quality, Responsiveness, Value

CPT has been a great partner for many years. We can always depend on their expertise and recommendations. They have solved complicated network issues with top notch techs. They also recommended and guided us through the installation of the logmein/Jive phone system that turned out to be a great decision and CPT was a big part of the projects success..

Ilene Fostoff

2 years ago I replaced my phone system. It was a very difficult situation due to the nature of my business. CPT did a good job. There were some hiccups as there are in anything you do of this magnitude and CPT rectified them. There support in the last 2 years has been very good.

Scott Bonora 24/1/19

Barrett and his team did a great job throughout the whole process of installing a new phone system. We went with the Avaya phone system and we are very happy with it.

Rene Villa 24/1/19

They provide high quality post implementation services. CPT support team remains engaged until my requests are fulfilled. Thank you!