Ever since the very first phone call back in 1876, telephones have changed dramatically. The phones back in the day were big and blocky machines that evolved into light, wire-free, and transportable deceives that are capable of connecting people from all around the world. For many businesses today, phone systems are used for so much more other than calling. They are a very important tool that makes up how an organization operates. At CPT of South Florida, we are here to provide you with the perfect small business phone system your company needs. We offer business VoIP services, Fort Lauderdale.
Small Business Phone System Technology
Are you familiar with VoIP technology? VoIP stands for Voice over Internet Protocol. With the emergence of VoIP, it has helped transform many businesses to communicate, collaborate, promote their products and services, and serve customers. Because of these many benefits, there is an increasing number of companies that are ditching the typical landlines and making the switch. However, do these businesses know how each of these systems differs? We are here to clear the air. What makes companies prefer VoIP over a traditional landline?
The Difference Between a Business VoIP and Traditional Landline
Here is a list of some of the key highlights between VoIP phones and traditional landlines:
- One of the major differences between landline phones and VoIP phone systems is the technology used for transmitting phone calls. Landline phones rely on the Public Switched Telephone Network (PSTN) to transmit calls. The PSTN refers to the network of copper and fiber-optic wires that carry analog voice data. Calling on traditional phone systems means users can expect clear and high-quality calls, but it could also mean paying higher calling charges and operating only with basic features.
- Calling on traditional phone systems requires you to have a physical handset connected to the PSTN. VoIP, on the other hand, is flexible when it comes to equipment. Some of the more common devices you can use with VoIP include your computer, analog phone, IP phone, and your smartphone.
- With a traditional landline, users are often stuck with a limited feature set. Aside from domestic and international calling, traditional phone services offer caller ID, call forwarding, call blocking, call waiting, three-way calling, and voicemail.
- Businesses that are growing or downsizing also consider their phone systems to adjust to their current need, which means they either add or remove lines or users. This can be a problem with traditional phones. Scaling up or down usually means a company has to call in a technician onsite to make some changes, which can be a costly and time-consuming process.
- Perhaps the most apparent difference between the two is the cost. While the cost of traditional landline services has dropped over the years, it still cannot match the relatively affordable rates of VoIP. Basic VoIP packages, for instance, include free unlimited calling to anywhere in the US and Canada, as well as to other countries. Most VoIP services also charge per user or per seat, making it easier for companies to control costs.
Contact Us Today
When it comes to business VoIP, we got you covered. Take advantage of a small business phone system. At CPT of South Florida, we are professionals of connecting people and technology. Call or contact us today for more information. Our executive team has over 60 years of combined experience in the tech industry. The staff of 35 working for CPT has an average tenure of 7-10 years. Through the application of knowledge, we extend our staff to other products and services as well for large, mid-sized, and smaller commercial clients. Customization of service is key, and that is what our staff specializes in.