Ever since the very first phone call back in 1876, telephones have changed dramatically. The phones back in the day were big and blocky machines that evolved into light, wire-free, and transportable deceives that are capable of connecting people from all around the world. For many businesses today, phone systems are used for so much more other than calling. They are a very important tool that makes up how an organization operates. At CPT of South Florida, we are here to provide you with the perfect small business phone system your company needs. We offer business VoIP services, Fort Lauderdale.


Small Business Phone System Technology

Are you familiar with VoIP technology? VoIP stands for Voice over Internet Protocol. With the emergence of VoIP, it has helped transform many businesses to communicate, collaborate, promote their products and services, and serve customers. Because of these many benefits, there is an increasing number of companies that are ditching the typical landlines and making the switch. However, do these businesses know how each of these systems differs? We are here to clear the air. What makes companies prefer VoIP over a traditional landline?


The Difference Between a Business VoIP and Traditional Landline

Here is a list of some of the key highlights between VoIP phones and traditional landlines:

  • Technology
    • One of the major differences between landline phones and VoIP phone systems is the technology used for transmitting phone calls. Landline phones rely on the Public Switched Telephone Network (PSTN) to transmit calls. The PSTN refers to the network of copper and fiber-optic wires that carry analog voice data. Calling on traditional phone systems means users can expect clear and high-quality calls, but it could also mean paying higher calling charges and operating only with basic features.


  • Equipment
    • Calling on traditional phone systems requires you to have a physical handset connected to the PSTN. VoIP, on the other hand, is flexible when it comes to equipment. Some of the more common devices you can use with VoIP include your computer, analog phone, IP phone, and your smartphone.


  • Features
    • With a traditional landline, users are often stuck with a limited feature set. Aside from domestic and international calling, traditional phone services offer caller ID, call forwarding, call blocking, call waiting, three-way calling, and voicemail.


  • Scalability
    • Businesses that are growing or downsizing also consider their phone systems to adjust to their current need, which means they either add or remove lines or users. This can be a problem with traditional phones. Scaling up or down usually means a company has to call in a technician onsite to make some changes, which can be a costly and time-consuming process.


  • Cost
    • Perhaps the most apparent difference between the two is the cost. While the cost of traditional landline services has dropped over the years, it still cannot match the relatively affordable rates of VoIP. Basic VoIP packages, for instance, include free unlimited calling to anywhere in the US and Canada, as well as to other countries. Most VoIP services also charge per user or per seat, making it easier for companies to control costs.


Contact Us Today

When it comes to business VoIP, we got you covered. Take advantage of a small business phone system. At CPT of South Florida, we are professionals of connecting people and technology.  Call or contact us today for more information. Our executive team has over 60 years of combined experience in the tech industry. The staff of 35 working for CPT has an average tenure of 7-10 years. Through the application of knowledge, we extend our staff to other products and services as well for large, mid-sized, and smaller commercial clients. Customization of service is key, and that is what our staff specializes in.

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Customer Reviews

CPT of South Florida

Customer Reviews

John C

CPT installed a new Avaya IP phone system for my office. The transfer to the new system was seamless. The installers were very professional. We are very happy with our new system and CPT.

Scott Meyer

CPT of South Florida just upgraded all of our offices Avaya systems to the newest software versions. The tech was knowledgeable and very thorough when reviewing all of our system features and programming. This is a great group to work with.

Mario Bacelar

Positive: Professionalism, Quality, Responsiveness, Value

Attention to their customers and they go beyond the line of duty with high hopes and capability for solutions.

Definitely Recommend.


Our business switched from one large VOIP provider to GoToConnect recommended by CPT of South Florida. Although we had a significant pricing decrease, the biggest benefits were in a much more user friendly and powerful phone system.

1st Performance Marina

Positive: Professionalism, Quality, Responsiveness, Value

Great, Professional Service!!

Amaro Hesen

Positive: Professionalism, Quality, Responsiveness, Value

Fantastic company - Highly Recommended!
CPT of South Florida are professional and knowledgeable in all aspects of the tech needs for businesses.

Lee Dubey

Positive: Professionalism, Quality, Responsiveness, Value

CPT has been a great partner for many years. We can always depend on their expertise and recommendations. They have solved complicated network issues with top notch techs. They also recommended and guided us through the installation of the logmein/Jive phone system that turned out to be a great decision and CPT was a big part of the projects success..

Ilene Fostoff

2 years ago I replaced my phone system. It was a very difficult situation due to the nature of my business. CPT did a good job. There were some hiccups as there are in anything you do of this magnitude and CPT rectified them. There support in the last 2 years has been very good.

Scott Bonora 24/1/19

Barrett and his team did a great job throughout the whole process of installing a new phone system. We went with the Avaya phone system and we are very happy with it.

Rene Villa 24/1/19

They provide high quality post implementation services. CPT support team remains engaged until my requests are fulfilled. Thank you!