Let’s face it. There is a time where everyone needs to search for “IT companies near me.” Whether it’s to help with a personal matter or business problem, IT companies are needed by everyone. However, finding the right IT support isn’t always an easy task. There are countless times that people receive the strong technical answers that they need but don’t get the professionalism they deserve. That is why before you hire an IT company to help, you should figure out exactly what the qualities of great IT professionals are. The experts at CPT of South Florida have years of experience in the field and have the answers that you’re looking for. Keep reading to find out more information about what makes effective IT professionals. 

 

How to Identify the Highest Quality IT Companies Near Me

Most of the time, when you are looking for the right IT support, the only thing you’re concerned with is whether or not they have the knowledge to get the job done, but this shouldn’t be the only thing on your mind. You need to make sure that the professionals are not only knowledgeable in their field, but that they are able to provide a great service experience as well. There are a number of specific traits and qualities that you should be on the lookout for and that you should expect. 

  • Respect for all: It is imperative that the tech you hire shows respect for everyone they are working with. This includes coworkers, managers, and users. When dealing with tech issues, emotions tend to run high, and things can become stressful, so having mutual respect for everyone is crucial. Their attitude and level of respect will impact your culture, environment, and business. 
  • Self-discipline: Most IT work that needs to be done needs to be completed by one individual, and there is also the chance that there will be conflicting requests in one day. If your tech professional does not have self-discipline and isn’t able to be self-directed, there will be no follow-through or follow up to their work. 
  • Ability to prioritize: Because there are times where the workload will seem to be overflowing, and there may be conflicting requests on the same day, your tech needs to be able to prioritize their tasks in order to be the most effective and efficient. This means that they need to fully understand and comprehend your company goals and what you, as a business owner, consider to be most important. A tech professional should be able to evaluate the entire situation as a whole to figure out what needs to be done in what order. 
  • Effective communication: It is no secret that the tech world has jargon that non-tech people have difficulty understanding. Because of this, your tech needs to be sure they are capable of communicating effectively to other on-site personnel, so everyone understands what is going on. In order for your company to be effective, all of your employees need to understand the problems at hand, as well as the solutions and what is being done to reach them. 

 

Contact Us for Top IT Support

The executive team at CPT of South Florida in West Palm Beach has over 60 years of combined tech experience. We pride ourselves on having a group of employees that can work with clients of any size while continuing to provide individualized and detailed solutions for each project. If you’ve been looking for “IT companies near me,” call or visit us today for more information!

 

 

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Customer Reviews

CPT of South Florida

Customer Reviews

John C

Google
CPT installed a new Avaya IP phone system for my office. The transfer to the new system was seamless. The installers were very professional. We are very happy with our new system and CPT.

Scott Meyer

Google
CPT of South Florida just upgraded all of our offices Avaya systems to the newest software versions. The tech was knowledgeable and very thorough when reviewing all of our system features and programming. This is a great group to work with.

Mario Bacelar

Google
Positive: Professionalism, Quality, Responsiveness, Value

Attention to their customers and they go beyond the line of duty with high hopes and capability for solutions.

Definitely Recommend.

M C

Google
Our business switched from one large VOIP provider to GoToConnect recommended by CPT of South Florida. Although we had a significant pricing decrease, the biggest benefits were in a much more user friendly and powerful phone system.

1st Performance Marina

Google
Positive: Professionalism, Quality, Responsiveness, Value

Great, Professional Service!!

Amaro Hesen

Google
Positive: Professionalism, Quality, Responsiveness, Value

Fantastic company - Highly Recommended!
CPT of South Florida are professional and knowledgeable in all aspects of the tech needs for businesses.

Lee Dubey

Google
Positive: Professionalism, Quality, Responsiveness, Value

CPT has been a great partner for many years. We can always depend on their expertise and recommendations. They have solved complicated network issues with top notch techs. They also recommended and guided us through the installation of the logmein/Jive phone system that turned out to be a great decision and CPT was a big part of the projects success..

Ilene Fostoff

Google
2 years ago I replaced my phone system. It was a very difficult situation due to the nature of my business. CPT did a good job. There were some hiccups as there are in anything you do of this magnitude and CPT rectified them. There support in the last 2 years has been very good.

Scott Bonora 24/1/19

Google
Barrett and his team did a great job throughout the whole process of installing a new phone system. We went with the Avaya phone system and we are very happy with it.

Rene Villa 24/1/19

Google
They provide high quality post implementation services. CPT support team remains engaged until my requests are fulfilled. Thank you!
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