IT support is necessary for companies to protect their valuable data and information. While the internet is a fantastic aspect of modern society, it also makes it easier for people to steal sensitive information. This is where a technology solutions company can help out. CPT of South Florida is dedicated to helping tech companies around Miami protect themselves from cyber attacks. We want to take a moment and share several things any IT services company needs to know.


About CPT of South Florida

CPT stands for Connecting People and Technology. This aspect is the cornerstone of our company, as we focus on helping small- and mid-sized companies with things like IT management and setup of cloud services. We have over 60 years of experience working with our clients throughout the development of modern technologies, and strive to continue this for years to come.


12 Things Any IT Services Company Needs to Know

  • Hacker Motives
    • Learning why someone would attack your company is an important step to protecting it. Common motives include things like financial gain, theft, cheating, activism, and espionage. Consider your company and what kind of motives someone would have to steal data from you.
  • Malware
    • These are the things that can attack your system from the inside-out. There are three main kinds of malware, and if you get one, knowing what kind will help you discover where it came from. Viruses are like parasites hiding in program files that replicate in digital storage. Trojan horses are spread through people, as they appear harmless on the outside and encourage users to share it. Worms spread through digital code directly rather than using files.
  • Root Cause Exploits
    • Where does malware come from? It doesn’t just apparate into your system; it has a root cause. There are several kinds of root causes that can lead to the acquisition of malware in your system, such as password attacks, unpatched software, data leaks, user errors, and misconfiguration. Learn what ways malware can get into your system and take precautions against them.
  • Data Protection
    • Cryptography is working to make information difficult to hack from unauthorized users. Encrypting data can be done in multiple ways, and doing so is incredibly important to keep that data safe.
  • Network Packet Analysis
    • Analysing network packets helps you to understand who is accessing your network. This can help you identify attackers if your company gets attacked.
  • Basic Defense
    • Nowadays, computers come with many forms of basic defense, like firewalls and antivirus programs. These won’t protect you all by themselves, but understanding what they do and taking advantage of them is important.
  • Authentication
    • More authentication methods help to prevent people who are not authorized to access certain kinds of data from doing so. This also means passwords and other data used for authentication need to be protected as well.
  • Mobile Threats
    • Just like with computers, smartphones can also be attacked and are far more vulnerable to cyber attacks. This includes things like spyware, theft of credentials, and phishing.
  • Cloud Security
    • Cloud technology means data can be accessed on multiple devices, and that means there are more places where sensitive information can be attacked. 
  • Event Logs
    • A good logging system can show you a detailed list of the events that go on from within your system. This includes several basis steps of event logging that include:
      • Policy
      • Configuration
      • Normalization
      • Indexes
      • Storage
      • Baselines
      • Alerts
      • Reports
  • Incident Response
    • It’s a good idea to assume that even with the best defense, it will fail at some point or another. Learning how to respond to incidents and control the damage is just as important as the defense itself.
  • Education
    • Hacking is a constantly evolving kind of crime, and its changing year-by-year. This means threat education is extremely important so that every IT service can keep up with changes to the game.


Contact Us for IT Support Questions

We at CPT of South Florida can help. Knowing more about these facts any IT services company needs to know is the first step to effective cyber protection. For more questions, or to get IT support in Miami, contact us today.

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Customer Reviews

CPT of South Florida

Customer Reviews

John C

CPT installed a new Avaya IP phone system for my office. The transfer to the new system was seamless. The installers were very professional. We are very happy with our new system and CPT.

Scott Meyer

CPT of South Florida just upgraded all of our offices Avaya systems to the newest software versions. The tech was knowledgeable and very thorough when reviewing all of our system features and programming. This is a great group to work with.

Mario Bacelar

Positive: Professionalism, Quality, Responsiveness, Value

Attention to their customers and they go beyond the line of duty with high hopes and capability for solutions.

Definitely Recommend.


Our business switched from one large VOIP provider to GoToConnect recommended by CPT of South Florida. Although we had a significant pricing decrease, the biggest benefits were in a much more user friendly and powerful phone system.

1st Performance Marina

Positive: Professionalism, Quality, Responsiveness, Value

Great, Professional Service!!

Amaro Hesen

Positive: Professionalism, Quality, Responsiveness, Value

Fantastic company - Highly Recommended!
CPT of South Florida are professional and knowledgeable in all aspects of the tech needs for businesses.

Lee Dubey

Positive: Professionalism, Quality, Responsiveness, Value

CPT has been a great partner for many years. We can always depend on their expertise and recommendations. They have solved complicated network issues with top notch techs. They also recommended and guided us through the installation of the logmein/Jive phone system that turned out to be a great decision and CPT was a big part of the projects success..

Ilene Fostoff

2 years ago I replaced my phone system. It was a very difficult situation due to the nature of my business. CPT did a good job. There were some hiccups as there are in anything you do of this magnitude and CPT rectified them. There support in the last 2 years has been very good.

Scott Bonora 24/1/19

Barrett and his team did a great job throughout the whole process of installing a new phone system. We went with the Avaya phone system and we are very happy with it.

Rene Villa 24/1/19

They provide high quality post implementation services. CPT support team remains engaged until my requests are fulfilled. Thank you!