Even if you do not realize it, there are many benefits that come with a managed IT service partner. At CPT of South Florida, we specialize in managed IT services. This is the reason why we are praised for offering one of the best it service Miami has to offer. We are also available in Fort Lauderdale.

 

Technology is Forever Changing

As you already know technology changes at a lightning-fast pace. This means your business will also be affected. Technical marvels have increased productivity and collaboration but keeping up with the evolving landscape can be both challenging and time-consuming. Additionally, as a business grows, it’s IT requirements will inevitably change. Allowing a managed services provider (MSP) to shoulder some of the responsibility can help reduce and control costs, increase efficiency and competitiveness, and provide scalability.

 

The Benefits of Managed IT Services from Partners

A qualified and reliable managed services provider offers a wide range of benefits to organizations of all sizes. We’ve outlined four of the critical benefits businesses are experiencing by outsourcing IT through managed services.

  • Cost Savings
    • One of the most significant incentives to partner with a managed service provider is its extreme cost-effectiveness. With managed services, organizations can reduce operational costs, conserve capital budget and lower IT operating expenses.
    • The majority of MSPs operate on a subscription-based model where clients pay annual or monthly fees for services, allowing them to foresee if it is feasible to remain within their budget. Clients receive a service level agreement (SLA) that are customized to their company’s precise needs, allowing them to efficiently manage hardware and software, increase productivity and reduce the total cost of application ownership. MSP clients typically pay for the services they require, rather than for expensive packages with external services they don’t need.

 

  • Focus on the Business
    • As a business flourishes, employees may be required to take on an ever-expanding scope of IT responsibilities which fall outside of their original roles. As IT responsibilities increase, it becomes increasingly difficult for employees to focus on their primary job tasks. Furthermore, it may eventually become necessary for them to prioritize those IT tasks to avoid downtime.
    • To allow both technical and non-technical employees to manage their time better and improve work efficiency, put the responsibility of IT management in the hands of a dedicated team of experts. Outsourcing can help a firm stay focused on revenue-generating activities and innovation. The Services Provider can handle mundane tasks, and the client can get their work done more efficiently without the distraction of technical troubleshooting.

 

  • Improved Vendor Management
    • A managed services provider can interface with vendors on behalf of a company, ensuring that any issues the business encounters are troubleshot and resolved promptly. The MSP will serve as the main point of contact for third parties, escalate issues to the appropriate vendor and track the process through to resolution.
    • Vendor coordination can be a complicated juggling act, and employees without significant experience working with every kind of vendor involved can be easily overwhelmed or caught unprepared. Outsourcing vendor management to an MSP removes the pain of working with multiple vendors, and having a single, trusted partner as a coordinator streamlines operations and avoids unnecessarily burdening an employee with a task that is best left to subject matter experts.

 

  • Scalability
    • Given the rate of technological advancements and the fact that businesses need to scale resources up or down on demand, scalability is vital to supporting business growth and development. As a company expands, it should anticipate unexpected hurdles, one being when technology requirements outgrow available resources. MSPs will supply support and services as needed to handle growth spurts or emerging IT problems.
    • Because scalable solutions can accommodate rapid changes, they also help firms stay productive, improve system availability and eliminate detrimental downtime. Additionally, MSPs will address their clients’ technical pain points and remain responsive to their needs, both short-term and long-term. High-quality MSPs proactively explore and identify enhancements for improvement in support of the client’s key business objectives.

 

Call Us About IT Services Miami Loves!

At CPT of South Florida, we are professionals of connecting people and technology. We are a company who specializes in managed IT services. Call or contact us today for more information. Through the application of knowledge, we extend our staff to other products and services as well for large, mid-sized, and smaller commercial clients. Customization of service is vital, and that is what our team specializes in. Be sure to also ask about our IT services Miami business owners love. We are also located in Fort Lauderdale.

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Customer Reviews

CPT of South Florida

Customer Reviews

John C

Google
CPT installed a new Avaya IP phone system for my office. The transfer to the new system was seamless. The installers were very professional. We are very happy with our new system and CPT.

Scott Meyer

Google
CPT of South Florida just upgraded all of our offices Avaya systems to the newest software versions. The tech was knowledgeable and very thorough when reviewing all of our system features and programming. This is a great group to work with.

Mario Bacelar

Google
Positive: Professionalism, Quality, Responsiveness, Value

Attention to their customers and they go beyond the line of duty with high hopes and capability for solutions.

Definitely Recommend.

M C

Google
Our business switched from one large VOIP provider to GoToConnect recommended by CPT of South Florida. Although we had a significant pricing decrease, the biggest benefits were in a much more user friendly and powerful phone system.

1st Performance Marina

Google
Positive: Professionalism, Quality, Responsiveness, Value

Great, Professional Service!!

Amaro Hesen

Google
Positive: Professionalism, Quality, Responsiveness, Value

Fantastic company - Highly Recommended!
CPT of South Florida are professional and knowledgeable in all aspects of the tech needs for businesses.

Lee Dubey

Google
Positive: Professionalism, Quality, Responsiveness, Value

CPT has been a great partner for many years. We can always depend on their expertise and recommendations. They have solved complicated network issues with top notch techs. They also recommended and guided us through the installation of the logmein/Jive phone system that turned out to be a great decision and CPT was a big part of the projects success..

Ilene Fostoff

Google
2 years ago I replaced my phone system. It was a very difficult situation due to the nature of my business. CPT did a good job. There were some hiccups as there are in anything you do of this magnitude and CPT rectified them. There support in the last 2 years has been very good.

Scott Bonora 24/1/19

Google
Barrett and his team did a great job throughout the whole process of installing a new phone system. We went with the Avaya phone system and we are very happy with it.

Rene Villa 24/1/19

Google
They provide high quality post implementation services. CPT support team remains engaged until my requests are fulfilled. Thank you!
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