As we said once before, there are many benefits to having a VoIP for business. Businesses get the opportunity to compare and choose providers and get to monitor the quality of the network to ensure crystal clear calls. However, how much do you know when it comes to the history behind VoIP phone? CPT of South Florida is here to explain everything you need to know. We specialize in IT services Miami and Fort Lauderdale.

 

Let’s Start From The Beginning

Unlike the telephone system and the internet which was introduced in the 70s, VoIP is a relatively new technology. It was introduced in 1995. VocalTec Communications Inc. released the first commercial VoIP application. It was called an internet phone. Unlike contemporary VoIP solutions. This is where users hook an IP phone to an internet connection or use a softphone or app. The first Internet Phone required both callers to have a computer, use the same software, and utilize the computer’s microphone and speakers. Unfortunately, the sound quality and connection were not as excellent as compared to calling over the Public Switched Telephone Network. The Internet Phone was considered a success at the time and proved highly promising for communications in the future.

 

The VoIP Phone Up Until Today

Before VoIP became a vital tool in every home and workplace, there were some complications. This is common in most new forms of technology. The service went through tough and challenging periods. In 1996, internet voicemail applications were introduced. This was very exciting to most, however, these were hounded by problems of poor sound quality, loss of connection, and periods of silence.

 

In 1998, VoIP did not take off as it was expected to. VoIP calls accounted for less than 1% of all voice calls. The slow adoption was attributed to the fact that service providers would often play a series of advertisements before callers can continue or finish a call to cover the cost of early VoIP.

Despite these hurdles, VoIP managed to stay current and survive; and VoIP calls leaped significantly from the 1% in 1998 to 25% of all voice calls in 2003.

 

The past decade has seen a plethora of technological advancements. Think of broadband, mobile internet, as well as Skype. They all helped position VoIP to become a viable, mainstream alternative to standard telephone service. Companies today use VoIP not just to keep calling costs down, but also to simplify communications, increase convenience, enhance productivity, and enjoy flexibility. It is obvious why the global VoIP services market is expected to see a compound annual growth rate of 9.7% from 2014 to 2020 according to experts.

 

Try Our IT Services Today Miami

We are experts in VoIP phone systems. At CPT of South Florida, we are here to provide your company with the best protection. Our executive team has over 60 years of combined experience in the tech industry. The staff of 35 working for CPT has an average tenure of 7-10 years. Call or contact us today for more information, Fort Lauderdale. Our employees are knowledgeable enough to work with both large and small clients while still providing detailed and personalized attention to each individual project. We also offer the best small business phone system and IP services Miami.

Pin It on Pinterest

Share This

Customer Reviews

CPT of South Florida

Customer Reviews

John C

Google
CPT installed a new Avaya IP phone system for my office. The transfer to the new system was seamless. The installers were very professional. We are very happy with our new system and CPT.

Scott Meyer

Google
CPT of South Florida just upgraded all of our offices Avaya systems to the newest software versions. The tech was knowledgeable and very thorough when reviewing all of our system features and programming. This is a great group to work with.

Mario Bacelar

Google
Positive: Professionalism, Quality, Responsiveness, Value

Attention to their customers and they go beyond the line of duty with high hopes and capability for solutions.

Definitely Recommend.

M C

Google
Our business switched from one large VOIP provider to GoToConnect recommended by CPT of South Florida. Although we had a significant pricing decrease, the biggest benefits were in a much more user friendly and powerful phone system.

1st Performance Marina

Google
Positive: Professionalism, Quality, Responsiveness, Value

Great, Professional Service!!

Amaro Hesen

Google
Positive: Professionalism, Quality, Responsiveness, Value

Fantastic company - Highly Recommended!
CPT of South Florida are professional and knowledgeable in all aspects of the tech needs for businesses.

Lee Dubey

Google
Positive: Professionalism, Quality, Responsiveness, Value

CPT has been a great partner for many years. We can always depend on their expertise and recommendations. They have solved complicated network issues with top notch techs. They also recommended and guided us through the installation of the logmein/Jive phone system that turned out to be a great decision and CPT was a big part of the projects success..

Ilene Fostoff

Google
2 years ago I replaced my phone system. It was a very difficult situation due to the nature of my business. CPT did a good job. There were some hiccups as there are in anything you do of this magnitude and CPT rectified them. There support in the last 2 years has been very good.

Scott Bonora 24/1/19

Google
Barrett and his team did a great job throughout the whole process of installing a new phone system. We went with the Avaya phone system and we are very happy with it.

Rene Villa 24/1/19

Google
They provide high quality post implementation services. CPT support team remains engaged until my requests are fulfilled. Thank you!
Read more...