Are you looking for an in-house VoIP department? If your business is looking to make a switch to VoIP, you typically have two options. You can either opt in for SIP trunking or get a hosted VoIP service. The experts at CPT of South Florida, are here to explain the pros and cons of each to help you make a decision. We are located in Fort Lauderdale. Check out our IP phone Miami service.


Why Is VoIP So Great?

However, one important advantage of hosted VoIP is that you do not need experts. You do not need technicians to set up the phones, manage calls or maintain the system. You do not need IT professionals to troubleshoot problems. For a startup, small or even midsize business, this is a valuable benefit.


Since VoIP works over the Internet, you need IT experts to do most of the work. Let’s take a look at how hosted VoIP eliminates the need for an in-house tech department.


In-House VoIP Service vs. Business

For a home user, setting up a VoIP phone is quite simple. Once you sign up for service with a provider, you can make calls. Consumer VoIP services come with many features, but you do not have to be an expert to set them up.


However, things get more complicated for a business, no matter the size. Most organizations need enterprise-specific features such as IVR systems, auto attendant, ACD queues, etc. Getting these features in a traditional landline is expensive. VoIP makes them more affordable for businesses.


Regardless, you still need people to set up the system. You need experts who can tell you what features you need for your business requirements. They can also evaluate the necessary hardware and make purchasing decisions.


The above holds true if you opt for SIP trunking. But with hosted VoIP, you don’t need any exports. Getting started is as easy as signing up for an account and start making calls. Most reputed vendors offer a trial for a fixed period of time. So you can test how the system works in real-world conditions.


The initial set up is not the only thing you have to worry about. Once the phones are up and running, you have to maintain them. That means adding lines, changing features, removing numbers, and managing all the relevant resources. With the typical landline or even SIP trunk, you need the help of professionals. They are able to configure the PBX system and make changes as necessary.


Call Us For The Best IP Phone Miami Residents Love

When it comes to VoIP service, we got you covered. At CPT of South Florida, we are professionals of connecting people and technology.  Call or contact us today for more information on IP phone Miami service. Our executive team has over 60 years of combined experience in the tech industry. The staff of 35 working for CPT has an average tenure of 7-10 years. Through the application of knowledge, we extend our staff to other products and services as well for large, mid-sized, and smaller commercial clients. Customization of service is vital, and that is what our staff specializes in. Ask about our small business phone system, Fort Lauderdale.

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Customer Reviews

CPT of South Florida

Customer Reviews

John C

CPT installed a new Avaya IP phone system for my office. The transfer to the new system was seamless. The installers were very professional. We are very happy with our new system and CPT.

Scott Meyer

CPT of South Florida just upgraded all of our offices Avaya systems to the newest software versions. The tech was knowledgeable and very thorough when reviewing all of our system features and programming. This is a great group to work with.

Mario Bacelar

Positive: Professionalism, Quality, Responsiveness, Value

Attention to their customers and they go beyond the line of duty with high hopes and capability for solutions.

Definitely Recommend.


Our business switched from one large VOIP provider to GoToConnect recommended by CPT of South Florida. Although we had a significant pricing decrease, the biggest benefits were in a much more user friendly and powerful phone system.

1st Performance Marina

Positive: Professionalism, Quality, Responsiveness, Value

Great, Professional Service!!

Amaro Hesen

Positive: Professionalism, Quality, Responsiveness, Value

Fantastic company - Highly Recommended!
CPT of South Florida are professional and knowledgeable in all aspects of the tech needs for businesses.

Lee Dubey

Positive: Professionalism, Quality, Responsiveness, Value

CPT has been a great partner for many years. We can always depend on their expertise and recommendations. They have solved complicated network issues with top notch techs. They also recommended and guided us through the installation of the logmein/Jive phone system that turned out to be a great decision and CPT was a big part of the projects success..

Ilene Fostoff

2 years ago I replaced my phone system. It was a very difficult situation due to the nature of my business. CPT did a good job. There were some hiccups as there are in anything you do of this magnitude and CPT rectified them. There support in the last 2 years has been very good.

Scott Bonora 24/1/19

Barrett and his team did a great job throughout the whole process of installing a new phone system. We went with the Avaya phone system and we are very happy with it.

Rene Villa 24/1/19

They provide high quality post implementation services. CPT support team remains engaged until my requests are fulfilled. Thank you!