Hosted, or cloud voice solutions is one of the major trends that has emerged over the last couple of years. There are many differences between a traditional premise-based IP PBX system and a newer hosted voice solution, and there are pros and cons for each option. It is important to be informed about all of these aspects in order to make the most out of your voice solution systems. Both premise-based and hosted voice solutions are able to address the majority of the requirements that businesses have. This is why it’s important to understand how to differentiate between the two and be able to choose the best system to fit your needs. Read on to learn more about the differences between hosted and premise-based voice solutions and how to pick the right one for your needs. CPT of South Florida is one of the top VoIP service providers in the Fort Lauderdale area. For an IP phone Miami businesses can count on, contact CPT of South Florida today!
Premise-Based vs. Hosted Voice Solutions
A premise-based IP PBX basically means that you will have a physical appliance in the closet somewhere in your office area that connects your phone endpoints to the local area network (LAM). In a hosted voice solution, you don’t have to have that appliance physically in the office closet, as it is drifting in the “cloud” and located in a data center somewhere else. There are certain advantages that come with a premise-based voice solution, as there is minimal space and power needed to implement a premise-based IP PBX system, and you only need a rackmount unit that takes up 1 RMU of space and minimal amounts of power. Moreover, a premise-based system is better warded against internet outages, as it can stay up and running even where an internet outage occurs. There are auto failover options build in so that even if the local internet connection is down, analog lines, emergency phone numbers, and secondary office locations can re-route calls. System users are also still able to call each other with no problems during an internet outage. For more information about an IP phone Miami business owners trust, you can contact CPT of South Florida for a consultation!
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There are also many key advantages that come with hosted voice solutions. First of all, there is no upfront cost with hosted voice solutions. This makes hosted voice solutions ideal for businesses that want a low monthly payment which a hosted voice solution can provide, and which includes phones and voice call usage rather having to buy an IP PBX equipment up front. For small businesses with ten or fewer headsets, a hosted solution may be best thanks to the very low long-term cost of ownership. There is never any worries regarding the software or hardware upgrades for businesses who use hosted voice solutions, as these systems are always automatically kept up to date. Moreover, the system maintenance is also included in the monthly recurring charge.
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There are different benefits to using hosted and premise-based voice solutions, which is why it’s important for you as a business owner to be informed. CPT of South Florida is one of the top VoIP service providers in Fort Lauderdale. Contact CPT of South Florida today for an IP phone Miami business owners trust!