It is no secret that you need to use one of the best office phone systems on the market, which is why it may be easy to overlook some of the hidden fees on your phone bill. However, implementing VoIP services at your company could help you avoid those fees and save money! CPT of South Florida is helping the businesses in Fort Lauderdale learn more about these particular services and helping them understand why it may be time to consider adding them to their office! Keep reading to find out more from the experts!
How VoIP Services Can Help Your Organization Avoid Hidden Fees
Office phone systems are necessary for you to conduct your business, which is why you may not even notice that some of the charges on your bill are for services you don’t even really use. Some other bills that may be included on your invoice are “maintenance fees” that you don’t even know what they’re for. It is the job of your phone company to make money, and they will nickel and dime you to make the most money! Unless you pay close attention to your phone bill every month, chances are your organization is overpaying for their phone services. There are a few things that you should be paying attention to on your phone bill each month to make sure you aren’t overpaying for services and why your business should consider using VoIP instead of a traditional phone system.
- Rollover lines: These lines are established so your business can handle multiple calls at once, but you may not need as many as you’re paying for. Each rollover line typically costs about $30, which isn’t cheap. With VoIP, your company is able to receive as many calls as you can answer without paying for extra lines. If there’s a time where nobody is available to answer the phone, VoIP packages come with an automated attendant.
- Wire maintenance: This fee is associated with the wiring that needs to happen inside of your office for the phone system to work. However, your phone company rarely ever comes in to check on these lines, and if something were to go wrong, they would most likely charge you another fee to fix it. It may be worth having a conversation with your provider about dropping these fees.
- Long-distance and toll charges: There isn’t much you can do about these fees other than just trying to make the calls during a window where long-distance calls are free. However, if your company utilizes a VoIP system, there will be no additional cost for making these calls since they are done over the Internet.
- Additional users: Phone companies usually charge your business per line, which means if you have a number of desks with their own phones, you may be paying a significant amount of money. Although VoIP providers do the same thing, the cost may be less than it is with a traditional phone company. You should add up the number of lines you need and then determine how much it will cost you with each company.
A VoIP provider may be a good decision for your company since you’re already paying for a broadband Internet connection. There is no additional hardware that’s needed except for an IP phone. Most of the providers charge about $20 per month for a business VoIP line. Everything you would get from a traditional phone company like a voicemail greeting and call waiting is included in that $20 a month. In addition to the features you have come to expect, there is also a list of features that your traditional company wouldn’t offer. For instance, most VoIP providers include an automated attendant, which other companies don’t have at all. This additional feature can help route calls around your office, which will eliminate a lot of the work from your receptionist, allowing them to prioritize their work better.
Contact Us for VoIP Services
The executive team at CPT of South Florida in Miami has over 60 years of combined tech experience. We pride ourselves on having a group of employees that can work with clients of any size while continuing to provide individualized and detailed solutions for each project. Call or visit us today to find out more about the VoIP office phone systems!