A New Year with VoIP

Are you examining your budget for 2018? Take a close look this year at your VoIP strategy and how it can save you money.

If your bills are piling up before your eyes, know that phone service with VoIP can alleviate some of the pain. Now is a great time to connect with us for a complementary review of your IT strategy to see if you are taking full advantage of VoIP for your business. Call us today at 954-966-2766.

2017 was a year that saw significant growth in the Voice over IP (VoIP) sector. VoIP has been such a hot topic the past 12 months because it is now the new default backbone for business communications.

VoIP is Changing the Communications Landscape

One of the motivating factors of this large-scale digital transformation in telecom is the abandonment of the traditional phone lines that have crisscrossed our nation for the better part of a century. Traditional, copper, landlines are now becoming obsolete. They are replaced by optical fibers or simply break down and are no longer serviced.

Furthermore, the National Regulatory Research Institute reports that 41 states have either reduced or eliminated their oversight of wired telecom. Reduced oversight means that VoIP can continue to convert voice, video, and data into digital packets that can travel easily across fiber cables, cellular networks or Wi-Fi.

The flexibility of this new technology coupled with the simultaneous decline of older communications models explains why VoIP is now the No. 1 telephone service choice by US businesses. Approximately 36% of business are using VoIP today.

Why this jump in popularity? Well, quite simply, VoIP offers a few key areas of growth that retain its position as the #1 service choice for businesses. Let’s examine them:

The Savings

Businesses that switch from traditional phone lines to VoIP save anywhere from 30% to 75% on their costs. And there’s more than just a single area of savings.

For one, there’s no more equipment! Think of all those phones, the servers, and the maintenance you need to purchase and upkeep with traditional landlines. Everything is onsite. But with VoIP, your calls are made over the Internet and your servers are through an online cloud. So everything is offsite. Including the ability to add users and numbers, which is all done via the Internet.

VoIP gives the ability to make international calls, make changes on the fly with a virtual PBX, and offers Bring Your Own Device (BYOD) services for your employees. And this can all be done for one low monthly cost.

More Robust VoIP Security for Enterprise

If 2017 taught us anything, it’s that it is important to have robust cybersecurity measures for our business. We rarely received a respite last year from the onslaught of media stories reporting horrific leaks and breaches, spilling millions of users data out onto the dark web. In 2018, these security threats will continue to be at the top of our minds. And VoIP technology will continue to grow in the realm of protecting your businesses most valuable data.

Increasing Adoption of Mobile VoIP

No matter the industry, your business’s ability to adopt mobile technology is an exceedingly critical component of your success. Last year, mobile VoIP users topped out at about 1 billion people or 13% of the world’s population. That’s a customer segment that no business can afford to miss out on!


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Customer Reviews

CPT of South Florida

Customer Reviews

John C

CPT installed a new Avaya IP phone system for my office. The transfer to the new system was seamless. The installers were very professional. We are very happy with our new system and CPT.

Scott Meyer

CPT of South Florida just upgraded all of our offices Avaya systems to the newest software versions. The tech was knowledgeable and very thorough when reviewing all of our system features and programming. This is a great group to work with.

Mario Bacelar

Positive: Professionalism, Quality, Responsiveness, Value

Attention to their customers and they go beyond the line of duty with high hopes and capability for solutions.

Definitely Recommend.


Our business switched from one large VOIP provider to GoToConnect recommended by CPT of South Florida. Although we had a significant pricing decrease, the biggest benefits were in a much more user friendly and powerful phone system.

1st Performance Marina

Positive: Professionalism, Quality, Responsiveness, Value

Great, Professional Service!!

Amaro Hesen

Positive: Professionalism, Quality, Responsiveness, Value

Fantastic company - Highly Recommended!
CPT of South Florida are professional and knowledgeable in all aspects of the tech needs for businesses.

Lee Dubey

Positive: Professionalism, Quality, Responsiveness, Value

CPT has been a great partner for many years. We can always depend on their expertise and recommendations. They have solved complicated network issues with top notch techs. They also recommended and guided us through the installation of the logmein/Jive phone system that turned out to be a great decision and CPT was a big part of the projects success..

Ilene Fostoff

2 years ago I replaced my phone system. It was a very difficult situation due to the nature of my business. CPT did a good job. There were some hiccups as there are in anything you do of this magnitude and CPT rectified them. There support in the last 2 years has been very good.

Scott Bonora 24/1/19

Barrett and his team did a great job throughout the whole process of installing a new phone system. We went with the Avaya phone system and we are very happy with it.

Rene Villa 24/1/19

They provide high quality post implementation services. CPT support team remains engaged until my requests are fulfilled. Thank you!