Having a VPN server is a great start to ensuring your business’s information and data are secure and safe, but it isn’t the only thing you need to have efficient manage IT services. The proper IT support is critical to making sure your business is running smoothly. CPT of South Florida in Miami is a leading provider of support and advice on ensuring you are doing everything possible. Keep reading to find out more about efficiency with IT services.

 

The Best Way to Handle IT Support

There is nothing more aggravating than when your computer system is not working properly. It can be even worse when those issues begin to affect your business. Computer difficulties can negatively impact your bottom line and profitability, which is why it is crucial that you have the proper IT support to ensure everything stays running smoothly. 

 

Using More than Just a VPN Server is Critical for Your Business’s IT Support

Having managed IT services will help make sure that you are never stuck in a place with technical issues. These services mitigate computer problems through remote monitoring and management. Most importantly, these services will work on proactive maintenance, which means they are analyzing your system for problems and coming up with solutions before the problem even exists. When certified technicians are monitoring your network and hardware, you can be sure that any potential threat will be caught early. Also, if a part of your system begins to fail, the technicians can begin troubleshooting immediately to limit or even get rid of the downtime you would experience. In addition to technicians monitoring your network, there are some Managed Service Providers that will also use artificial intelligence or AI. This artificial intelligence can create self-healing programs that can detect threats before they become a problem or even identify outdated software. 

 

Some people argue that managed IT services can get costly, but there can’t be a price put on the reassurance that comes along with managed services. Using the “break-fix” method of IT services refers to calling in a professional when something IT-related is needed, and a company is charged for the consultation, repairs, or upgrades, as well as an hourly labor rate. While a managed service comes with a bigger upfront cost being able to budget properly is extremely helpful when dealing with the profit and loss. It is impossible for you to budget and plan for an unforeseen event, so relying on the “break-fix” method could mean you don’t have the money at the time you need it. Also, there are no preventive steps being taken to defend and protect your network. 

 

Contact Us 

The executive team at CPT of South Florida in Miami has over 60 years of combined tech and managed IT services experience. We pride ourselves on having a group of employees that can work with clients of any size while continuing to provide individualized and detailed solutions for each project. Call or visit us today to find out more about getting a new VPN server or finding the right IT support for your business.

 

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Customer Reviews

CPT of South Florida

Customer Reviews

John C

Google
CPT installed a new Avaya IP phone system for my office. The transfer to the new system was seamless. The installers were very professional. We are very happy with our new system and CPT.

Scott Meyer

Google
CPT of South Florida just upgraded all of our offices Avaya systems to the newest software versions. The tech was knowledgeable and very thorough when reviewing all of our system features and programming. This is a great group to work with.

Mario Bacelar

Google
Positive: Professionalism, Quality, Responsiveness, Value

Attention to their customers and they go beyond the line of duty with high hopes and capability for solutions.

Definitely Recommend.

M C

Google
Our business switched from one large VOIP provider to GoToConnect recommended by CPT of South Florida. Although we had a significant pricing decrease, the biggest benefits were in a much more user friendly and powerful phone system.

1st Performance Marina

Google
Positive: Professionalism, Quality, Responsiveness, Value

Great, Professional Service!!

Amaro Hesen

Google
Positive: Professionalism, Quality, Responsiveness, Value

Fantastic company - Highly Recommended!
CPT of South Florida are professional and knowledgeable in all aspects of the tech needs for businesses.

Lee Dubey

Google
Positive: Professionalism, Quality, Responsiveness, Value

CPT has been a great partner for many years. We can always depend on their expertise and recommendations. They have solved complicated network issues with top notch techs. They also recommended and guided us through the installation of the logmein/Jive phone system that turned out to be a great decision and CPT was a big part of the projects success..

Ilene Fostoff

Google
2 years ago I replaced my phone system. It was a very difficult situation due to the nature of my business. CPT did a good job. There were some hiccups as there are in anything you do of this magnitude and CPT rectified them. There support in the last 2 years has been very good.

Scott Bonora 24/1/19

Google
Barrett and his team did a great job throughout the whole process of installing a new phone system. We went with the Avaya phone system and we are very happy with it.

Rene Villa 24/1/19

Google
They provide high quality post implementation services. CPT support team remains engaged until my requests are fulfilled. Thank you!
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