Zoomphone Enterprise Cloud Phone System
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With American work culture rapidly transforming every day, it’s essential that your team stay connected. No matter if you’re in the office or working from home, having a reliable cloud phone system can be the difference maker for you and your clients. CPT of South Florida is excited to offer Zoom Phone, a flexible and seamless enterprise cloud phone system designed to change the way we communicate forever.
One platform for phone, video, meetings, and chat
With Zoomphone, you and your team have the ability to make & take phone calls, directly share content with one another, engage in video calls, and send chat messages to one another right from the Zoom desktop or mobile app.
The Zoomphone integration provides users with a simple way to take normal calls into a Zoom meeting without the need of hanging up and restarting, a dial-in number, or an invite link to a separate conference call.
Zoomphone’s direct apps for Windows, MacOS, iOS, and Android were designed to maximize your team’s communication capabilities by drastically improving upon the substandard voice and video quality settings your team and clients were accustomed to.
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The cloud phone solution, natively built for the Zoom platform
Enterprise Cloud Phone System
The user experience is modernized for a smooth voice communication system to meet the demands of your teams needs without having any trouble.
Centralized management
Zoom provides a user management system that allows you to monitor call quality and usage data. This information can be found in the Zoom administrator portal which is intuitively designed for ease of useSecure and reliable
Secure and reliable
Zoom cloud platform provides relivoice services with secure HD quality and global accessibility.
- Out-of-the-box Integrations: Improve employee productivity with native integrations to Salesforce.com, Microsoft Office 365, and Google G-Suite.
- Secure HD Voice: Enable secure, high-definition voice experiences for your employees.
Serving Fort Lauderdale, West Palm Beach, Miami & Surrounding Areas
Zoomphone Calling Features
Zoom Mobile App
A single integrated application for video, phone calls, meetings and chat on Apple iOS or Google Android devices
Zoom Desktop App
A simple to use and completely integrated client for Apple MacOS and Microsoft Windows
Call Transfer
Supervised and blind transfer capabilities provide you with the security of being able to route calls more efficiently. You can be anywhere, but your callers will always get connected to the right person at a moment’s notice.
Call Forwarding
To avoid being interrupted by personal calls, change the phone settings to automatically redirect those types of callers. You can also set up a voicemail for your work number so that you know who is calling before answering and make it easier to screen out unwanted or unsolicited sales calls from telemarketers.
Voicemail
Voicemail transcription and notification allows you to easily manage voice messages from any device. It transcribes the message in text so that it can be read rather than listened to, which makes managing your inbox easier by removing listening as a requirement. You no longer need access or time for listening; you only require quick browsing of an email inbox on almost every available platform including desktops, laptops, tablets and smartphones.
Call Recording
Full-time recording, transcription and playback allows you to easily archive and retrieve phone conversations.
Salesforce Integration
Native Salesforce.com integration improves productivity by allowing your company to track call activity and automate calling processes with click-to-dial, screen pops, and automated call logging features that are natively built into the system.
Call Blocking
Now, users can manage personal call black lists to automatically block unwanted calls.
Call Delegation
Administrative assistants have the ability to make and receive calls on behalf of executives.
Call Hold
With Zoom’s on-hold feature, easily place and retrieve calls from any of your connected apps or supported deskphones.
Call Conferencing
With 3-way adhoc conference calling, users can quickly add a third caller to an in-progress phone call and increase productivity by up to 33%.
Elevate to Meeting
With the click of a button, participants are seamlessly taken from Zoom’s mobile app to your meeting without requiring any manual input.
Listen (Monitor)
A user can silently monitor a call, such as an assistant taking notes for an executive.
Whisper
The Whisper application allows users to communicate with the person they are silently monitoring.
Barge
A supervisor can monitor the call and enter it if 3 parties need to continue talking.
Takeover
A supervisor may enter the call and take over control of the conversation when they are monitoring a phone call.
Call Park
You can place a call on one Zoom Phone endpoint and pick it up at another.
Presence
The Zoom app allows you to see when a contact is available before calling or transferring the call.
Shared Line
A delegate can hold a call for their manager to visually recognize and retrieve
Shared Line Groups
Give members access to the group’s direct phone number and voicemail
Desk Phone Support
Compatible with a variety of desk phones from leading manufacturers
Slack Integration
Zoomphone directly integrates with Slack to call users within your organization