Zoomphone Enterprise Cloud Phone System

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With American work culture rapidly transforming every day, it’s essential that your team stay connected. No matter if you’re in the office or working from home, having a reliable cloud phone system can be the difference maker for you and your clients. CPT of South Florida is excited to offer Zoomphone, a flexible and seamless enterprise cloud phone system designed to change the way we communicate forever.

One platform for phone, video, meetings, and chat

With Zoomphone, you and your team have the ability to make & take phone calls, directly share content with one another, engage in video calls, and send chat messages to one another right from the Zoom desktop or mobile app. 

The Zoomphone integration provides users with a simple way to take normal calls into a Zoom meeting without the need of hanging up and restarting, a dial-in number, or an invite link to a separate conference call. 

Zoomphone’s direct apps for Windows, MacOS, iOS, and Android were designed to maximize your team’s communication capabilities by drastically improving upon the substandard voice and video quality settings your team and clients were accustomed to.

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The cloud phone solution, natively built for the Zoom platform

Enterprise Cloud Phone System

The user experience is modernized for a smooth voice communication system to meet the demands of your teams needs without having any trouble.

 

Centralized management

Zoom provides a user management system that allows you to monitor call quality and usage data. This information can be found in the Zoom administrator portal which is intuitively designed for ease of useSecure and reliable

 

Secure and reliable

Zoom cloud platform provides relivoice services with secure HD quality and global accessibility.

Avaya Cloud Office Pricing in Miami
  • Out-of-the-box Integrations: Improve employee productivity with native integrations to Salesforce.com, Microsoft Office 365, and Google G-Suite.
  • Secure HD Voice: Enable secure, high-definition voice experiences for your employees.

Serving Fort Lauderdale, West Palm Beach, Miami & Surrounding Areas

Zoomphone Calling Features

Zoom Mobile App

A single integrated application for video, phone calls, meetings and chat on Apple iOS or Google Android devices

 

Zoom Desktop App

A simple to use and completely integrated client for Apple MacOS and Microsoft Windows

 

Call Transfer

Supervised and blind transfer capabilities provide you with the security of being able to route calls more efficiently. You can be anywhere, but your callers will always get connected to the right person at a moment’s notice.

 

Call Forwarding

To avoid being interrupted by personal calls, change the phone settings to automatically redirect those types of callers. You can also set up a voicemail for your work number so that you know who is calling before answering and make it easier to screen out unwanted or unsolicited sales calls from telemarketers.

 

Voicemail

Voicemail transcription and notification allows you to easily manage voice messages from any device. It transcribes the message in text so that it can be read rather than listened to, which makes managing your inbox easier by removing listening as a requirement. You no longer need access or time for listening; you only require quick browsing of an email inbox on almost every available platform including desktops, laptops, tablets and smartphones.

 

Call Recording

Full-time recording, transcription and playback allows you to easily archive and retrieve phone conversations.

 

Salesforce Integration

Native Salesforce.com integration improves productivity by allowing your company to track call activity and automate calling processes with click-to-dial, screen pops, and automated call logging features that are natively built into the system.

 

Call Blocking

Now, users can manage personal call black lists to automatically block unwanted calls.

 

Call Delegation

Administrative assistants have the ability to make and receive calls on behalf of executives.

 

Call Hold

With Zoom’s on-hold feature, easily place and retrieve calls from any of your connected apps or supported deskphones.

Call Conferencing

With 3-way adhoc conference calling, users can quickly add a third caller to an in-progress phone call and increase productivity by up to 33%.

Elevate to Meeting

With the click of a button, participants are seamlessly taken from Zoom’s mobile app to your meeting without requiring any manual input.

 

Listen (Monitor)

A user can silently monitor a call, such as an assistant taking notes for an executive.

 

Whisper

The Whisper application allows users to communicate with the person they are silently monitoring.

 

Barge

A supervisor can monitor the call and enter it if 3 parties need to continue talking.

 

Takeover

A supervisor may enter the call and take over control of the conversation when they are monitoring a phone call.

 

Call Park

You can place a call on one Zoom Phone endpoint and pick it up at another.

 

Presence

The Zoom app allows you to see when a contact is available before calling or transferring the call.

 

Shared Line

A delegate can hold a call for their manager to visually recognize and retrieve

 

Shared Line Groups

Give members access to the group’s direct phone number and voicemail

 

Desk Phone Support

Compatible with a variety of desk phones from leading manufacturers

 

Slack Integration

Zoomphone directly integrates with Slack to call users within your organization

Learn More About Zoomphone For Your Business Today.

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Customer Reviews

CPT of South Florida

Customer Reviews

John C

Google
CPT installed a new Avaya IP phone system for my office. The transfer to the new system was seamless. The installers were very professional. We are very happy with our new system and CPT.

Scott Meyer

Google
CPT of South Florida just upgraded all of our offices Avaya systems to the newest software versions. The tech was knowledgeable and very thorough when reviewing all of our system features and programming. This is a great group to work with.

Mario Bacelar

Google
Positive: Professionalism, Quality, Responsiveness, Value

Attention to their customers and they go beyond the line of duty with high hopes and capability for solutions.

Definitely Recommend.

M C

Google
Our business switched from one large VOIP provider to GoToConnect recommended by CPT of South Florida. Although we had a significant pricing decrease, the biggest benefits were in a much more user friendly and powerful phone system.

1st Performance Marina

Google
Positive: Professionalism, Quality, Responsiveness, Value

Great, Professional Service!!

Amaro Hesen

Google
Positive: Professionalism, Quality, Responsiveness, Value

Fantastic company - Highly Recommended!
CPT of South Florida are professional and knowledgeable in all aspects of the tech needs for businesses.

Lee Dubey

Google
Positive: Professionalism, Quality, Responsiveness, Value

CPT has been a great partner for many years. We can always depend on their expertise and recommendations. They have solved complicated network issues with top notch techs. They also recommended and guided us through the installation of the logmein/Jive phone system that turned out to be a great decision and CPT was a big part of the projects success..

Ilene Fostoff

Google
2 years ago I replaced my phone system. It was a very difficult situation due to the nature of my business. CPT did a good job. There were some hiccups as there are in anything you do of this magnitude and CPT rectified them. There support in the last 2 years has been very good.

Scott Bonora 24/1/19

Google
Barrett and his team did a great job throughout the whole process of installing a new phone system. We went with the Avaya phone system and we are very happy with it.

Rene Villa 24/1/19

Google
They provide high quality post implementation services. CPT support team remains engaged until my requests are fulfilled. Thank you!
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